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"Overall the hotel is in very excellent condition, its new and clean. Staff was helpful on helping out with all the needs, especially with sending deliveries and packages using the robot"

"The room is spacious and clean. The staff are friendly. "

"Great hotel. Helpful staff. Will book again in the future. "

"Excellent location for people travelling in from Hong Kong as within 10 min walk from train station. Room are slightly dated but still very good, Cleaners were very good and courteous considering we were always waking up very late and they never complained and ensured our room were clean when we returned. Special mention to the cleaners on the 20th floor on the 27th as we accidentally left one of iphones in the room when we checked out and didn't realize until 2 days later (it was an old spare phone) when we rang the hotel, the cleaning staff had handed it in to the reception and we were able to recover it. Also a special thank you to Cynthia at the front desk for allowing us late check outs and making our check in and check out so smoothly. "

"Excellent customer service, a truly 5 star hotel, highly recommended "

"My favorite part is connecting to the Wi-Fi speaker, relaxing in bed while watching the Canton Tower light up the night, and having the TV on in the background. This is exactly the kind of joyful, effortless mood I look for when traveling. "

"Great room with amazing views. "

"The hotel was excellent. The staff was wonderful! From the bellman, the front desk employees, the housekeeping ladies and the restaurant staff. All were exceptional and I would recommended this hotel to anyone. Keep it up!"

"Room was great"