Zhujiang New Town Hotels, Guangzhou

"Best experience!"

"I highly recommend this hotel. Great location and friendly staff. "

"Truly one of the best hotels I’ve ever stayed at! Hands down a true 5 star hotel, fantastic restaurants and amenities!"

"When you book a single room some with shared bathroom check carefully "

"A beautiful modern hotel, friendly and helpful staff. Highly recommended! "

"Great service! All of the staff was amazing. Front desk was very accommodating and the cleaning staff was diligent. Food and bar was great too. "

"Very nice room"

"This hotel was above my expectations. The staff was super attentive and went beyond to help ensure we were checked in early. The room was very spacious and the set up was so cozy. The cleaning crew did an emaculate job daily and we appreciated the turn down service as well. Over all a great experience and felt like we were at a resort in the middle of a busy city! And of course, the rooftop bar. Def worth the visit!"

"The experience was terrible. When I checked in, a hotel staff held up an amount of RMB 2000 in my credit card as deposit for my room. Later on, a staff called me 4 times in 6 hours at 15:52, 17:04, 18:16 and 21:46 respectively. Per above calls, I noted that the hotel wrongly charged $2000 on my credit card instead of holding up the amount as deposit. During the call at 21:46, the hotel staff urged me to come back. In the call, she asked me where am I right now and when will I come back for making an adjustment for the deposit. I returned to the hotel and requested to talk with the manager-in-charge. I had waited 10 minutes and reached the manager. His handling was unprofessional. During the talk, I felt uncomfortable. For example, he interrupted my talk and asked me to listen to him first. In that evening, I requested an iron. The iron was covered in rust and my clothes were damaged. The key card was malfunction on the second day. The hotel breakfast was in a free seating arrangement like a fast food restaurant. "