Skip to main content

Futian Shangri-La Shenzhen

5.0 star property

Choose dates to view prices

Nestled near Shenzhen Convention and Exhibition Center, Futian Shangri-La Shenzhen offers a luxurious retreat with a rooftop terrace, coffee shop/cafe, and hair salon. Enjoy fine dining at one of the 5 on-site restaurants or rejuvenate at Chi, The Spa. With an indoor pool featuring sun loungers and free self parking available for guests to unwind. Guest reviews rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$223
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Horizon Club Twin Room with Executive Lounge Access

Horizon Club Twin Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Horizon Club King Room with Executive Lounge Access

Horizon Club King Room with Executive Lounge Access

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room with Executive Lounge Access

Horizon Premier King Room with Executive Lounge Access

Horizon Premier King Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Horizon Premier Twin Room with Executive Lounge Access

Horizon Premier Twin Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2

View all photos for Family 1-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2

View all photos for Cozy 2-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4

View all photos for Comfy Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2

You may also like

Ad
Exterior

JW Marriott Hotel Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 476 reviews
The price is AU$220
includes taxes & fees
8 Mar - 9 Mar
JW Marriott Hotel Shenzhen
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Futian, a neighbourhood in Shenzhen, Futian Shangri-La Shenzhen is in a shopping district and near a metro station. Coco Park Shopping Center and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Visit our Shenzhen travel guide
Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen Futian Convention and Exhibition Center
    Shenzhen Convention and Exhibition Center
    10 min walk - 0.9 km
  • Shenzhen’s Fairy Lake Botanical Garden is a world away from the city. Located at the foot of Wutong Mountain the huge wooded area and lakes are a great escape from city life. #adventure
    Shenzhen Civic Center
    11 min walk - 0.9 km
  • Looking down to Shenzhen Civic Center from the lookout of Mount Lotus (蓮花山) in Shenzhen, Guangdong, China. Shenzhen is the fourth largest city in China and the eighth-most-populous city proper in the world by population (12,528,300). The city is also on the list of UNESCO Creative Cities.
    Shenzhen Lianhuashan Park
    17 min walk - 1.5 km
  • Shenzhen is a youth city and was established as China's first special economic zone in 1980. Shen Nan Road (深南大道) is the major road in Shenzhen and it connects from east to west, links to city centre, Civic Centre and many popular tourist sites. #China #Shenzhen #Futian #OnTheRoad #LongExposure
    Shenzhen Central Park
    2 min drive - 2.1 km
  • Huanggang Border Crossing
    3 min drive - 2.8 km

Getting around

  • Hong Kong Lok Ma Chau Station
    3 min drive
  • Shenzhen Convention and Exhibition Center Station
    3 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    33 min drive

Restaurants

  • Flavorz
    2 min walk
  • 木屋燒烤
    3 min walk
  • Sushi Jyukan 十贯
    5 min walk
  • Havana Bar
    2 min walk
  • Blue Frog 蓝蛙
    3 min walk

About this property

Futian Shangri-La Shenzhen

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Futian Shangri-La Shenzhen provides a terrace, a coffee shop/cafe and a hair salon. Treat yourself to a deep-tissue massage, a body treatment or a facial at Chi, the Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 528 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with designer toiletries and separate baths/showers
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping and desks

Similar properties

Lobby
Crowne Plaza Shenzhen Futian by IHG
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 727 reviews
The price is AU$179
includes taxes & fees
6 Apr - 7 Apr
Crowne Plaza Shenzhen Futian by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 190 to 190 for adults and CNY 0 to 95 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Futian Shangri-La Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Futian Shangri-La Shenzhen?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Futian Shangri-La Shenzhen on 6 Apr 2026 start from AU$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Futian Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Futian Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Futian Shangri-La Shenzhen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Futian Shangri-La Shenzhen?

Checkout is at noon.

Does Futian Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Futian Shangri-La Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is only a 3-minute walk and Futian Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Futian Shangri-La Shenzhen Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 576 out of 899 reviews
Rating 8 - Good. 233 out of 899 reviews
Rating 6 - Okay. 48 out of 899 reviews
Rating 4 - Poor. 17 out of 899 reviews
Rating 2 - Terrible. 25 out of 899 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Personal were super friendly, room was spacious and had a good view over futian
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Luyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025

10/10 Excellent

Estee

Liked: Cleanliness, staff & service
Hotel is clean with great service! Location is fantastic Per review too!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping for high and medium high end fashion. Close to food. Very convenient! The best is the train station is right there and walk for only 10 minutes to get there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time, Amenities, location, and service are all top notch. We will come back again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was high-end, tasty, and just enough.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Our room was Clean and spacious and nice staff in our hotel. I will definatley come back
Stayed 1 night in Nov 2025

8/10 Good

Valentin

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room (though not the most modern) and comfortable bed. The bathroom is the highlight of the room: Japanese toilets!
Stayed 5 nights in Nov 2025

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
great location, close to many attractions, very friendly staff, spacious rooms in the center of the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and excellent location. Very good service too - they brought delivery food upstairs for us
Stayed 4 nights in Aug 2025

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but not the top notch in terms of decor and facilities. The staff are courteous and helpful. The Horizon Club felt underwhelming in the choice of food and ambiance, and it was crowded most of the time. Everything was clean at all times. The location was perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lien siang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay!

great location. walking distance to cocopark. train station just next to it. friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is upscale. The staff are great. The breakfast buffet offers a lot of varieties of food. It’s convenient to subway and high speed trains. I need to check out later and they were very accommodating All in all, a great stay. From California, US
Stayed 2 nights in Nov 2025

10/10 Excellent

Jingxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location,friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-la Futian Shenzhen

A prime location in the Futian area, price value ratio is quite high (of course due to seasonality) but the brand speaks of itself. Enjoyed the indoor pool too!
Stayed 1 night in Aug 2025

10/10 Excellent

Jingxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good price Hotel is dated but still okay
Stayed 4 nights in Feb 2025

10/10 Excellent

Kam Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

tsz ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here one night and it was lovely. Rooms were clean and the staff was at the shangri-la level. i will say that the staff wasnt fully fluent in english, which is what that is in a foreign country.
Stayed 1 night in Oct 2025

10/10 Excellent

Daw Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts an excellent location, within walking distance of the underground shopping city link. It is conveniently situated right beside Shenzhen’s tallest building, making it easy to find and a great landmark reference. The staff are warm and welcoming, providing attentive service throughout the stay. The hotel’s restaurant also serves delicious food, offering a satisfying dining experience without the need to step outside.
Stayed 4 nights in Sep 2025

10/10 Excellent

chun chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Enjoy my stay and the room are clean & comfy.
Stayed 2 nights in Dec 2024