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"Walkable (albeit steep uphill) to universal studio and city walk or downhill to metro station. Hotel offers free shuttle rides every 15 minutes to universal city walk during regular hours if too tired to do more walking. Friendly staff and clean room - would stay again if cancellation policy is more flexible as guests have no control over flights."

"The staff was great. Very clean older establishment. Had an excellent stay"

"Checkin was great, gave good directions, was clean. Property is older, so a bit run down but felt safe. Ice machine never worked and housekeeping kept taking our clean extra towels, other than that, would stay here again. "

"The restaurant and outdoor pool areas were very relaxing. Everything was nice"

"Very close to the theme park and good central location to do other tourist things. The pool is open until midnight which is amazing after a long day of walking and doing tourist things. Lots of food options and 24 hour room services and food services. "

"This hotel is not the norm in a very good way. It takes you back to what a hotel stay used to be. Nice rooms, attentive staff, gorgeous grounds and facilities, added touches such as the retro trolley to Universal are perfect!!!"

"Good hotel"

"Perfect location, the staff are very accommodating, hotel is brand new our family had a wonderful stay we love it and highly recommend. "

"Nice view from the room. I wanted to leave some cookies in the room for my daughter before she arrived and the concierge responded to my text immediately. "