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Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

Primary image
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Pay-per-view films

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal Studios Hollywood7 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)17 min drive
  • Popular LocationSanta Monica Pier39 min drive
  • Popular LocationVenice Beach42 min drive

Choose dates to view prices

About this area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena, or consider Shrine Auditorium for a night out. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience for public transportation: Universal City Station is 9 minutes on foot.
Visit our Universal City travel guideOpens in a new window
Map

What's nearby

  • Universal Studios Hollywood - 7 min walk
  • The Wizarding World of Harry Potter™ - 10 min walk
  • Universal CityWalk - 13 min walk
  • Santa Monica Pier - 39 min drive
  • Venice Beach - 42 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 17 min drive

Restaurants

  • Saddle Ranch Chop House - 5 min walk
  • Wolfgang Puck Bistro - 8 min walk
  • Three Broomsticks - 8 min walk
  • Tony Roma's - 9 min walk
  • Bubba Gump Shrimp Company - 9 min walk

About this property

Hilton Los Angeles/Universal City

4-star Suburban hotel, walk to Universal Studios Hollywood
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 32.00 for adults and USD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (32000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

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See similar properties

Universal City
Universal City
Hotel
Hotel
Family-friendly
Family-friendly
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+
Pool
Pool
4 star
4 star

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 75 lbs/34 kg
Pets cannot be left unattended

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 32.00 for adults and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1207 out of 2156 reviews
5 - Excellent 56%
Rating 4 - Good. 527 out of 2156 reviews
4 - Good 24%
Rating 3 - Okay. 235 out of 2156 reviews
3 - Okay 11%
Rating 2 - Poor. 103 out of 2156 reviews
2 - Poor 5%
Rating 1 - Terrible. 84 out of 2156 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with family
Liked: Staff & service
The property is in a very convenient location, staff are friendly but the room we’re in is a bit small, dusty by the window and the bathroom has a smell and missing hooks and bars to hang towels,
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Staff & service
I loved the breakfast omelets made my esmeralda. I loved how roberto took care of my family at the pool by making us feel comfortable as we waited for our room to be ready. I liked the shuttle.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great view
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and our room was nice. The only bummer was that our room wasn’t ready when we checked in.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Universal Studios and CityWalk. Great proximity to downtown LA. Nice clean rooms, great lobby. Staff is excellent.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent. Clean. Staff was great. Rooms are visibly aging. Distance to restaurants and attractions is ideal. Manager of the Sierra Cafe is simply stunning.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Pool was not always clean. Hot tub wasn’t very hot. Pool bar hours fluctuated from what was posted.
Stayed 3 nights in Jun 2022