This traveller didn’t leave comments with their review
Stayed 2 nights in Oct 2019
Photo gallery
Guest reviews
4.0 out of 5 Very good
1,852 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided
Map
333 Universal Hollywood Drive, Universal City, CA
Explore the area
Universal Studios Hollywood™3 min walk
Universal CityWalk12 min walk
Warner Brothers Studio9 min drive
Los Angeles, CA (LAX-Los Angeles Intl.)34 min drive
Choose dates to view prices
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
Club Room, 1 King Bed
More detailsRoom amenities
- 30 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2
Club Level – Club Lounge access, continental breakfast, light refreshments and Internet access in the lounge
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, bathrobes and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 King Bed, Non Smoking
Photos of Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
4.6/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Mountain view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2 room with mountain views
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Accessible bath, low-height view port in door, low-height bed, wheelchair accessible, height-adjustable showerhead, closed-captioned TV, height-adjusted amenities, low-height desk, grab bar near toilet, low-height door lock, visual fire alarm, level door handles, raised toilet seat, braille signage, low-height work surface and sink, wheelchair-width doorways, roll-in shower, low-height plug sockets in bathroom and wheelchair-accessible bathroom vanity
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 2 Double Beds, Non Smoking
Photos of Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
4.2/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
30 square metres m2
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Braille signage, grab bar near toilet, wheelchair-width doorways, height-adjusted amenities, height-adjustable showerhead, roll-in shower, visual fire alarm, low-height work surface and sink, level door handles, wheelchair accessible, closed-captioned TV and raised toilet seat
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 2 Queen Beds, Non Smoking
Photos of Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
4.2/5 guest room ratingMore detailsRoom amenities
- 30 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
30 square metres m2
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 King Bed, Balcony, Pool View
Photos of Room, 1 King Bed, Balcony, Pool View
Room, 1 King Bed, Balcony, Pool View
More detailsRoom amenities
- 33 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
33 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Suite, 2 Double Beds, Business Lounge Access
Photos of Executive Suite, 2 Double Beds, Business Lounge Access
Executive Suite, 2 Double Beds, Business Lounge Access
More detailsRoom amenities
- 56 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
56 square metres m2
Executive Level – Executive Lounge access, continental breakfast, light refreshments and Internet access in the lounge
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Suite, 1 King Bed, Business Lounge Access
Photos of Executive Suite, 1 King Bed, Business Lounge Access
Executive Suite, 1 King Bed, Business Lounge Access
More detailsRoom amenities
- 56 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
56 square metres m2
Executive Level – Executive Lounge access, continental breakfast, light refreshments and Internet access in the lounge
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 2 Queen Beds, Balcony, Pool View
Photos of Room, 2 Queen Beds, Balcony, Pool View
Room, 2 Queen Beds, Balcony, Pool View
More detailsRoom amenities
- 33 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
33 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, 1 King Bed, Business Lounge Access
Photos of Junior Suite, 1 King Bed, Business Lounge Access
Junior Suite, 1 King Bed, Business Lounge Access
More detailsRoom amenities
- 49 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
49 square metres m2
Executive Level – Executive Lounge access, continental breakfast, light refreshments and Internet access in the lounge
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityClub Suite, 1 King Bed, Business Lounge Access
Photos of Club Suite, 1 King Bed, Business Lounge Access
Club Suite, 1 King Bed, Business Lounge Access
More detailsRoom amenities
- 43 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
43 square metres m2
Club Level – Club Lounge access, continental breakfast, light refreshments and Internet access in the lounge
Layout – Separate dining area
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding, a down duvet and turn-down serviceBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 King Bed, Corner
Photos of Room, 1 King Bed, Corner
Room, 1 King Bed, Corner
More detailsRoom amenities
- 31 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
31 square metres m2
Internet – Free WiFi
Entertainment – 43-inch LCD TV with premium channels
Food & Drink – mini-fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and a down duvetBathroom – Private bathroom, shower, designer toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Accessibility – Visual fire alarm, low-height work surface and sink, closed-captioned TV, raised toilet seat, height-adjustable showerhead, braille signage, level door handles, grab bar near toilet and wheelchair accessible
Eco-friendly—Eco-friendly toiletries, recycling bin and LED light bulbs
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Universal City
Located in Universal City, Sheraton Universal Hotel is near a metro station and near theme parks. Hollywood Bowl and TCL Chinese Theatre are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Consider Shrine Auditorium for a night out, and don't miss Universal Studios Hollywood™, a top local attraction. Spend some time exploring the area's activities, including golfing.
What's nearby
- Universal Studios Hollywood™ - 3 min walk
- Universal CityWalk - 12 min walk
- Dolby Theater - 9 min drive
- Warner Brothers Studio - 9 min drive
- Hollywood Sign - 18 min drive
Getting around
- Universal City Station - 5 min walk
- Downtown Burbank Station - 9 min drive
- Los Angeles, CA (LAX-Los Angeles Intl.) - 34 min drive
Restaurants
- The California's — 1 min walk
- Poolside Lounge — 1 min walk
- Three Broomsticks - 4 min walk
- Saddle Ranch Chop House - 4 min walk
- Wolfgang Puck Bistro - 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: USD 32 per night
- Valet parking: USD 45 per night
- Electric car charging station
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21-34 per person
- 1 restaurant
- 1 poolside bar and 1 bar
- Room service available
Things to do
- Fitness centre
- Outdoor pool
- Hot tub
Family friendly
- Dry-cleaning service
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Spanish
Business services
- 17 meeting rooms
- Business centre
- Computer station
- Conference space (32774 square feet)
Outdoors
- Outdoor furniture
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Down comforter
- Heating
- Hypo-allergenic bedding
- Linens
- Premium bedding
Bathroom
- Designer toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 43-inch LCD TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea maker
- Mini fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- LED light bulbs
- Phone
- Recycling
- Safe
Policies
Check-in
Check-in between 4:00 PM and midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
1 per room (up to 40 lb/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 21 and USD 34 per person (approximately)
- Self-parking fee: USD 32 per night (in/out privileges)
- Valet parking fee: USD 45 per night (in/out privileges)
- Pet fee: USD 75.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 5:00 AM to 10:00 PM
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Sheraton Universal Hotel
Sheraton Universal
Frequently asked questions
Guest reviews
Overall score and ratings for Sheraton Universal Hotel
4.0
Very good
1,852 reviews
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition
- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t care that the pandemic is going on.
With the pandemic, I tried to cancel the room since I was not able to travel and not only the hotel didn’t cancel nor did hotels.com so we lost over $400 and have to go through the bank to dispute it. Waited on the phone for over an hour and half and no help what so ever.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Sheraton Universal City. The staff was attentive and accommodating to all my needs during an unexpected health crisis. I came for business, and enjoyed every bit of my stay. No Complaints! -ABM
Stayed 2 nights in Mar 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Mar 2020
This traveller didn’t leave comments with their review
Stayed 2 nights in Mar 2020
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