5/5 Excellent
Verified traveller
11 Jul. 2020
Stayed 2 nights in Oct 2019
Overview of Sheraton Universal Hotel
Photo gallery
Sheraton Universal Hotel
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Explore the area
Universal Studios Hollywood3 min walk
The Wizarding World of Harry Potter™8 min walk
Universal CityWalk12 min walk
Los Angeles, CA (LAX-Los Angeles Intl.)36 min drive
Choose dates to view prices
Room, 2 Queen Beds, Pool Access, Pool View
No guest room rating
- 33 sq m
- Sleeps 4
- 2 Queen Beds
Junior Suite, 1 King Bed, Non Smoking
- 49 sq m
- Sleeps 2
- 1 King Bed
Executive Suite, 1 King Bed, Non Smoking
- 56 sq m
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Pool Access, Pool View
- 33 sq m
- Sleeps 2
- 1 King Bed
Executive Suite, 2 Double Beds, Non Smoking
- 56 sq m
- Sleeps 4
- 2 Double Beds
Room, 2 Queen Beds, Non Smoking
4.2/5 guest room rating
- 30 sq m
- Sleeps 4
- 2 Queen Beds
Room, 1 King Bed, Non Smoking
4.6/5 guest room rating
- 30 sq m
- Sleeps 2
- 1 King Bed
Room, 2 Double Beds, Non Smoking
4.2/5 guest room rating
- 30 sq m
- Sleeps 4
- 2 Double Beds
Club Room, 1 King Bed, Non Smoking
- 30 sq m
- Sleeps 2
- 1 King Bed
Club Suite, 1 King Bed, Non Smoking
- 43 sq m
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Non Smoking, Corner
- 31 sq m
- Sleeps 2
- 1 King Bed
About this area
Universal City
Located in Universal City, Sheraton Universal Hotel is near a metro station and near theme parks. Hollywood Bowl and TCL Chinese Theatre are cultural highlights, and some of the area's notable landmarks include Hollywood and Vine and Pantages Theatre. Consider Shrine Auditorium for a night out, and don't miss Universal Studios Hollywood, a top local attraction. Spend some time exploring the area's activities, including golfing.
View map
What's nearby
- Universal Studios Hollywood - 3 min walk
- The Wizarding World of Harry Potter™ - 8 min walk
- Universal CityWalk - 12 min walk
- Runyon Canyon Park - 6 min drive
- Warner Brothers Studio - 9 min drive
Getting around
- Universal City Station - 5 min walk
- Downtown Burbank Station - 9 min drive
- Los Angeles Intl. (LAX) - 39 min drive
Restaurants
- The California's — 1 min walk
- Poolside Lounge — 1 min walk
- Three Broomsticks - 4 min walk
- Cafe Sierra - 4 min walk
- Saddle Ranch Chop House - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (USD 32 per night; includes in/out privileges)
- Valet parking on site (USD 45 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21-34 per person
- 1 restaurant
- 1 poolside bar and 1 bar
- Room service available
Things to do
- Fitness centre
- Outdoor pool
- Hot tub
Family friendly
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Spanish
Business services
- Business centre
- Computer station
- Conference space (32774 square feet)
- Meeting rooms 17
Outdoors
- Outdoor furniture
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height worktop and sink
- Raised toilet seat
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Down duvet
- Heating
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Designer toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 43-inch LCD TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea maker
- Mini fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- LED light bulbs
- Phone
- Recycling
- Safe
See similar properties
Policies
Check-in
Check-in from 4:00 PM - midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 25 March 2020 to 16 May 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
1 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 21 and USD 34 per person (approximately)
- Self-parking fee: USD 32 per night (in/out privileges)
- Valet parking fee: USD 45 per night (in/out privileges)
- Pet fee: USD 75.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Pool access available from 5:00 AM to 10:00 PM
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City
Frequently asked questions
4.1
Very good
4.3/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.0/5
Property conditions & facilities
1/5 Terrible
Alicia
Travelled with family
23 Mar. 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t care that the pandemic is going on.
Stayed 1 night in Mar 2020
5/5 Excellent
ABM
Business traveller
23 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
1/5 Terrible
Andrew
21 Mar. 2020
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
19 Mar. 2020
Stayed 2 nights in Mar 2020