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"Great costumer service!"

"The room was comfortable and spacious. However, the coffee maker malfunctioned. The shower had excellent temperature and pressure. Although valet parking is costly, it works efficiently. Breakfast options are average. "

" The best thing about my stay here was the excellent staff. Every single staff person that I encountered was friendly and went out of their way to be helpful."

"Didn't have breakfast, Didn't use hot tub Housecleaning staff friendly, polite and quiet Clean accommodations Nice open lobby area to work in My new favorite place to stay when I come to LA to work!"

"This is a great place to stay for its location, decent rooms and well maintained building. It was nice to have the morning coffee, though it could be extended. Lots of great restaurants and bars all down Ventura Ave., especially to the east. Good value."

"close to freeway exit. Staff was friendly . We were able to check in early and they have plenty of parking. "

"Everything was great. The hotel was nice and clean ans smelled amazing when I walked in which was a nice change. Room was very large and clean with the exception of hand prints around the door frames and around the room. Other than. That Everything was great. Would highly recommend"

"Property is in a good location for the parks and has a good restaurant and bar. Biggest issue for me was my room backed on to the lift shaft which meant I had a very noisy stay and trouble sleeping. I asked for a room change but hotel was full and staff really didn’t care."

"Night time staff on check-in date 04/26 was terrible and put me in an ADA room without asking if I would be ok with it."