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"Clean room. Beautiful views. Friendly staff"

"Love it"

"This is an old property and it shows. The room was well worn out. They don’t provide hotel shuttle services to or from SFO, like they used to do. I shook out the bath mat and a spider came crawling out. I won’t be staying there again. "

"At check in, we asked for room service every day (you have to ask for it) but even though we requested daily room service, they still didn't provide it on one of our three nights. They also kept leaving us only two towels even though there were 4 of us, so we had to keep requesting more towels. The breakfast is good, and if you add it on at check in, it is a good value. Parking is convenient."

"Non-smoking room smelled strongly of cigarettes and marijuana. The internet photos were nowhere near the actual place. Outside lighting was poor. Cracks in the walls, poor water pressure and the AC unit was so loud it woke our family up. One time stay there for sure…..never again. The front desk attendant was very nice."

"Very clean rooms a great view of SFO and planes landings if you are a aviation enthusiasts. "

"Staff was amazing please don’t blame them. I’m astonished a best western flag would allow rooms to be rented in there condition "

"Property did not respond to messages about shuttle. Climate control did not work in room, which had a loud buzzing fridge."

"Housekeeping was outstanding "