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"It's clearly a block of flats that has been converted to a hotel. My room was a bit cramped but for a few nights, I could live with it. There is a slight smell which in high summer is likely to be prominent. If you don't expect a 5 star experience, then it's OK. My room was clean, the staff friendly enough and walking distance to all the major sights. If I was back in Florence, would I stay there again, probably not, but I've no real complaints. Just don't expect too much and you'll be fine."

"It’s winter and there are no independent thermostats. They had the heater very high the entire stay. It was miserably hot in the rooms. There’s no food option except breakfast. Housekeeping and staff were all very kind and attentive "

"The Staff at the Hoxton were very nice, enjoyed chatting with them, and they answered all questions. They helped arrange a very early taxi pickup - 4 am. The outdoor patio area was one of my favorites. I enjoyed the outdoors while sipping a prosecco or reading on the very comfy furniture. The attached restaurant was very good - a little pricey."

"We stayed here for three nights. The room was very clean, staff was amazing, and the hotel was close to the city center Would definitely come back again."

"Room was clean and quiet"

"Très bien situé en plein centre. Tout se fait à pied. Super petit déjeuner, très varié et personnel fort sympathique. "

"The hotel is on 2 sites with each offering slightly different bars etc. The roof terrace is not accessible for anyone who cant do stairs. Wifi was good and staff were very friendly. Location is really good with pleanty of things to see within walking distance."

"Hotel focus on big groups not for couples Terrible bar restaurant music for young generation and loud It took 30minutes for check in only 1 person in front desk 20 minutes latter another came to help No city maps or tourism information at front desk "

"Great hotel great staff can’t wait to come back Rooms are clean and new modern design loved it"