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Hilton Florence Metropole Hotel

Photo gallery for Hilton Florence Metropole Hotel

Featured image
Flat-screen TV
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
View from Room

Overview of Hilton Florence Metropole Hotel

Hilton Florence Metropole Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Via del Cavallaccio 36, Florence, 50142

Explore the area

  • Popular LocationPorta Romana6 min drive
  • AirportFlorence (FLR-Peretola)8 min drive
  • Popular LocationTribunal of Florence12 min drive
  • Popular LocationCascine Park18 min drive

Choose dates to view prices

About this area

Florence

Located in Florence, Hilton Florence Metropole Hotel is in the business district and near the airport. Costoli Pool and Golf Club Le Pavoniere are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Maggio and Via de' Tornabuoni. Looking to enjoy an event or a game while in town? See what's happening at Coverciano or Nelson Mandela Forum.

What's nearby

  • Porta Romana - 6 min drive
  • Tribunal of Florence - 12 min drive
  • Basilica of Santa Maria Novella - 18 min drive
  • Cascine Park - 18 min drive
  • Pitti Palace - 21 min drive

Getting around

  • Stazione Porta al Prado, Florence, Italy - 6 min drive
  • Cascine Station - 7 min drive
  • Peretola Airport (FLR) - 8 min drive

Restaurants

  • Luci Della Citta — 1 min walk
  • Il Terzo Cerchio - 3 min walk
  • L’Aragosta - 3 min drive
  • Pizzaman - 3 min drive
  • Laquale - 4 min drive

About this property

Hilton Florence Metropole Hotel

Suburban hotel with restaurant and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a spa tub and a 24-hour business centre are on-site. All 212 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include wired Internet and fridges.
Hilton Florence Metropole Hotel offers 212 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a spa tub and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 10.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Up to 75 lbs/34 kg
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 12 per person (approximately)
  • Fee for in-room wireless Internet: EUR 15 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 15 (rates may vary)
  • Self-parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 365 out of 901 reviews
5 - Excellent 41%
Rating 4 - Good. 360 out of 901 reviews
4 - Good 40%
Rating 3 - Okay. 110 out of 901 reviews
3 - Okay 12%
Rating 2 - Poor. 48 out of 901 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 901 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My sister and I stayed for 3 nights we braved coming with the outbreak in Italy. We had to share a tiny cramped bedroom and there was only us and two couples in the hotel they were 90 per cent down on bookings no shows I asked for an upgrade was told flat no the hotel was empty . The health club again was empty but to use it was 12 euros surely they could of given that as a gesture of goodwill. The breakfast was stale and heated up as was not going to cook fresh and wanted to use up what they had ordered. The shuttle service is a pain miles from Florence you are stuck in the middle of nowhere no restaurants the hotel restaurant is so exspensive. So no I would not recommend this hotel as all they care about is your money how to make it . Never go back no hand sanitizers in rooms or around hotel considering how bad the outbreak in Italy.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great facility and staff!
Stayed 3 nights in Sep 2019

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and friendly staff as A CEO of a luxury transport company it was 5 star
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located about half way between the airport and the city center (6 km), parking was not an issue and the hotel provided a great shuttle service to and from both.
Stayed 3 nights in Jan 2020