Playa del Carmen Apart Hotels

"We enjoyed our stay but wished there were a few more amenities. Online this hotel said it had laundry services, but when we asked the front desk, they said they had none. They also didn’t start serving drinks until 11:00. "

"The buffet had the best coffee I have ever had."

"Hotel Entertainment Crew was Amazing!"

"Property is beautiful "

"Property is great. Some loud spring breakers late night "

"Very good "

"Our rooms in phase 1 were so comfortable, well equipped, clean and centrally located. With the exception of a perpetually grumpy Luis in the am rotunda bar (maybe he should not work in customer service), all staff - and I mean all staff - were amazingly friendly, helpful and responsive. We never felt too crowded at any of the facilities. Both Kinoko and Las Murales had impeccable service and the food was quite good. The buffet never failed to please with its variety and a different theme each night. Breakfast variety was plentiful. The food was always fresh and of high quality. This was our first time there and I wouldn’t hesitate to recommend Royal Haciendas. "

"We visited with our family of four and had a blast!"

"Enjoyed our stay. The Activities Staff was amazing (shout out to Leo, Leslie, Paola, Natalia, Davina, and Jorge) and we enjoyed the beach, pool, and evening entertainment. Check in was fine, it it would have been helpful to know that we would have a building concierge who would give us all the specific details (Building 18- Michelle Ramirez was fantastic!). Beautiful property and it met our expectations. "