Acanto Playa del Carmen blends comfort with wellness steps from the beach. Guests start with continental breakfast, then enjoy reflexology or aromatherapy. The outdoor pool has sun loungers for relaxing afternoons, while bike rentals and tour assistance cater to explorers.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Pet-friendly
Parking included
Free Wi-Fi
Air-conditioning
The current price is AU$272
AU$272
includes taxes & fees
3 Apr - 4 Apr
VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Acanto Playa del Carmen, Trademark Collection by Wyndham is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Main Beach and Quinta Avenida are two other places to visit that come recommended. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with horse riding. Visit our Playa del Carmen travel guide
Acanto Playa del Carmen, Trademark Collection by Wyndham
This smoke-free aparthotel features an outdoor pool, a coffee shop/cafe and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 3 bathrooms, room service and free international calls are among the other amenities available to guests. Change of towels is available on request.
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.
This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 68 kilometres
Bus station shuttle (surcharge)
Car hire
Car not required
Onsite parking available only on request
Free secured self parking on site
Limited on-site self parking
Family friendly
Children stay free (see details)
Cot: USD 55 per stay
Highchair
Food and drink
Water dispenser
Dining
Free continental breakfast available daily 8 AM to 10:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Limited room service
Bedrooms
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed: USD 55 per stay
Bathroom
3 private bathrooms
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Outdoor areas
Garden
Gas grill
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
600 square feet of conference space
Laptop workspace
Meeting room
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming dogs only
Up to 5 kg per pet
Fee: USD 100 per pet per week
Service animals exempt from fees
Deposit: USD 250 per stay
Suitability/Accessibility
Lift (80 centimetre wide door)
Tile flooring in public areas
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Free bottled water
Free international calls
Free local calls
Free long-distance calls
Free newspapers in lobby
Grocery/convenience store
Hair salon
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
In a shopping district
Near a health/beauty spa
Near an outlet shopping centre
Near the boardwalk/promenade
On the Strip
Things to do
Bicycle parking
Bicycle rentals
Ecotours
Boat tours nearby
Fishing nearby
Horseback riding nearby
Kayaking nearby
Parasailing nearby
Sailing nearby
Scuba diving nearby
Snorkelling nearby
Surfing/bodyboarding nearby
Theme park nearby
Water skiing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
29 units
3 buildings
4 floors
At least 80% lighting from LEDs
Banquet hall
Bed sheets changed on request
Bicycle parking
Bicycle rentals
Built in 2011
Colonial architecture
Connecting units available
Eco-friendly cleaning products used
Ecotours
Energy-saving switches in guestrooms
Individual decor
Local culture and ecosystem education
Locally-owned and organised tours and activities
Recycling
Rooftop garden
Soundproofing
Towels (changed on request)
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 100.00, per pet, per week, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per stay.
Cots (infant beds) are available for USD 55.0 per stay
Payment types
Important information
Optional extras
Airport shuttle fee: USD 196 per vehicle (return, maximum occupancy 7)
Pet deposit: USD 250 per stay
Pet fee: USD 100.00 per pet, per week
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 55.0 per stay
Rollaway bed fee: USD 55.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
Playa del Carmen Acanto Boutique Hotel Playa del Carmen Resort
Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen
Frequently asked questions
Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Acanto Playa del Carmen, Trademark Collection by Wyndham?
As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Acanto Playa del Carmen, Trademark Collection by Wyndham on 3 Apr 2026 start from AU$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Acanto Playa del Carmen, Trademark Collection by Wyndham pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 100.00 per pet, per week. Service animals are exempt from fees.
How much is parking at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Self-parking is free at this property.
What time is check-in at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).
What time is check-out at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Does Acanto Playa del Carmen, Trademark Collection by Wyndham provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 196 per vehicle applies.
Where is Acanto Playa del Carmen, Trademark Collection by Wyndham located?
This family-friendly Playa del Carmen aparthotel is located in a shopping district, just steps away from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 249 out of 425 reviews
10 - Excellent
249
Rating 8 - Good. 127 out of 425 reviews
8 - Good
127
Rating 6 - Okay. 29 out of 425 reviews
6 - Okay
29
Rating 4 - Poor. 12 out of 425 reviews
4 - Poor
12
Rating 2 - Terrible. 8 out of 425 reviews
2 - Terrible
8
Reviews
Verified
8/10 Good
Kathleen
16 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was excellent - friendly, courteous, helpful. Exceptional.
Kathleen
Stayed 6 nights in Feb 2026
Verified
10/10 Excellent
Monica
11 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing! Thanks to Leticia, Miguel and Jose (and the other young lady at the front desk) they were the perfect hosts. The room and the amenities were better than I expected. And the hospitality was top tier. Will definitely stay there again on my next visit.
Monica
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
James
17 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff , clean facility
James
Stayed 5 nights in Jan 2026
Verified
10/10 Excellent
Peter
13 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room very spacious rooms and very quiet, off the promenade where all the shops and restaurants are.
Very close to the beach.
Peter
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Julie
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was beautiful and in the perfect location. It was quiet and peaceful and I especially loved the rooftop garden. The staff were very nice and accommodating.
Julie
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Fabienne Renate
2 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely large rooms, great space middle of town 50 ft away from 5th Ave, close to beach. Hotel managers very informative, friendly and welcoming. Helped us with finding great dining places, and even a laundry mat. Hotel is clean charming and has private balconies on the roof top. Would definitely recommend and stay again.
Fabienne Renate
Stayed 4 nights in Nov 2025
Verified
6/10 Okay
Steven
11 Dec 2025
Liked: Cleanliness, amenities, communication
Location was great, room was super quiet. The bed was too hard for my taste and the location of the AC vent was poorly planned as it would blow in my face all night. Staff was nice, even when the water went out for several hours.
Liked: Cleanliness, property conditions & facilities, communication
Great staff and accommodation
Rudolpho
Stayed 6 nights in Mar 2025
Verified
10/10 Excellent
Ensieh
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We expected a single room but got a full, spacious unit with a proper kitchen—super comfortable and quiet. The location is excellent, just a short walk to the beach. The staff were outstanding: professional, friendly, and proactive before and during our stay. Special thanks to Miguel (night shift) for going above and beyond several times. We’d happily stay again. Rating: 5/5.
Ensieh
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Manuel
13 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We love Acanto. The Staff are super friendly and helpful. Plenty available to eat for light breakfast. Beach towels available upon request as well as discounts to local excursions, bars, massages.
Manuel
Stayed 10 nights in Sep 2025
Verified
10/10 Excellent
Michael
18 Mar 2025
Liked: Cleanliness, room comfort, communication
The property was clean and location was great but the staff was the best part, courteous, easy communication that made it feel like home for a few days.
Michael
Stayed 4 nights in Mar 2025
Verified
8/10 Good
Jiewei
22 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We arrived in a raining day. The hotel is located next to the busy 5th Ave. We had difficulties to find the parking site. There is no sign and the gate is locked. I wish the hotel let us know how to access in advance. The two bedrooms suite is really big, clean and welled equipped. We could not run hot water when we took shower. The manage team let us to use another empty unit next to ours which is really helpful. The breakfast is included. Comparing to other hotels we stayed during the trip it is way to simple, as a brand of Wyndham, this section shall improve.
Jiewei
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jimmy
18 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a great central location near the beach, dining, and shopping
Jimmy
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Laurel
12 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was exceptional, and very friendly and helpful. The building is beautiful, and gave us a very relaxing stay.
Laurel
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Hui Ling
26 Jan 2025
Liked: Cleanliness, room comfort, communication
Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Hui Ling
Stayed 4 nights in Jan 2025
Verified
10/10 Excellent
Courtney
16 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Very nice property close to shopping and restaurants!
Courtney
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Michelle
5 Jan 2024
Liked: Cleanliness, property conditions & facilities, communication
Staff and service were excellent. They tried very hard to accommodate us. Property is outdated. Room smelled moldy and noisy. They changed us to another room but the AC didn’t work so we changed back to the room facing the street. We were told by 11pm noise should be reduced but it wasn’t the case. The noise from the night club went on until around 5pm. It wasn’t worth the price we paid. We could’ve gotten better hotel for less.
Shan
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Michael
27 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
What a unique property! So close to night life, dinning and beaches. First time staying at this place and would do it again! Next time we are bringing the kids!
Michael
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Angela
23 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was wonderful very clean and quiet! Safe area, close to everything!
Angela
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Kelly
4 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location to everything! Ocean views we loved our penthouse! Private garage locked parking as well! Definitely will be back!
Kelly
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Nathalie Marie Kate
18 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice property in center of town with very friendly staff. Easy 5min walk to the beach and 1min from 5th avenue. Rooms were spacious and clean, but some appliances were dated.
Nathalie Marie Kate
Verified
10/10 Excellent
Constance
20 Feb 2025
Liked: Cleanliness, room comfort, communication
Acanto really good!
We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Constance
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
francis
14 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice clean place to stay in one of the best locations in PDC. Anything you need while staying there is within a couple block walk. Parking is also easy and staff is very inviting and friendly.