Playa del Carmen Centro Hotels, Playa del Carmen

"Clean room, great staff, perfect location. The restaurant & 7/11 downstairs was a major plus. "

"Buen servicio"

"Such a lovely boutique hotel, well located, nice staff"

"Buena ubicación… buena atención del personal"

"Check in super smooth and efficient and everything worked perfectly . In not sure why it doesnt have a higher rating . Staff was great . I dont have anything negative to say. Great job"

"Staff was excellent. Room awesome. Only drawback.. No elevator. But the view makes up for it. Book the Junior suite room top floor. View 10/10"

"Bait and switch! This place is nothing but an old broken down hostel pretending to be a hotel. They advertise private beach and private beach bar that doesn’t exist they are blocks away from the beach. They advertise breakfast included it’s not even a full continental at sweet bread and coffee and what used to be the communal kitchen. The gaps on the doors and the windows do not keep pests out and do not keep air-conditioning in. We booked the room for four people we were given no soap and two tiny bottles one shampoo one conditioner and two towel towels. When we asked for more we were literally told no that’s all they will provide. There are gaping holes behind the air-conditioning unit for pest to get in. Everything is rusted and dirty there is no bathmat towel and the showerhead comes so far out the floor floods no matter what you do. There’s no hand towels no washcloths for your face. The full-size fridge is not it’s a mini fridge and it barely works. The full-size refrigerator is in the communal kitchen from when it used to be a hostel. The electrical wiring is bad the bathroom light kept going in and out so you could be taking a shower in the dark and have to wait for it to decide to work again. No remote was provided for the supposed free premium streaming services. When we asked for them to switch the box we were told they could not do it. The lady in the office didnt care the only bright spot was Gabby from housekeeping. Not even on my brokest day would I stay again"

"I was pleasantly pleased with the condition of the property. There were workers constantly cleaning the rooms and the grounds and pool area. We had an ocean front room which has the most beautiful view possible. The breakfast was really good with the option of fried eggs, Mexican eggs, pancakes or French toast. You also get either a fresh fruit plate or orange juice (fresh squeezed and delicious!). We'd get both and share ;). All of the breakfast options were delicious! This is a public beach so there are a lot of locals that use the beach and it can get a little loud at night. I'm sure the rooms not on the ocean are quieter. We rented bikes for the week for $45 each which we used quite a bit to go to restaurants that were past what we were willing to walk to. There are dedicated bike paths which make it really nice. It's a great way to see more of PDC as well. I would most certainly book here if coming back!"

"Honestly, it was a bad experience. I booked two rooms, but they were assigned on different floors, and due to hotel policy, the key cards did not allow access to other floors. The first night was a mess during check-in. The staff showed a lack of acknowledgment, and the keys were constantly malfunctioning, sending us back to the front desk multiple times to have them reprogrammed. 😞"