Luxury Hotels & Resorts in Pigneto from AU$164

"The hotel is great. The only knock I have is the mattress was hard as a rock."

"This is a well located hotel near to Rome’s international airport, with a variety of amenities. The room was very clean with a considerable space and a view of the town’s port. They arranged an airport shuttle which was helpful."

"The grounds are beautiful, the restaurant has very limited hours. Hard to find nearby restaurants. They were playing very loud music until late at night. I believe they cater to large groups. "

"Nice hotel, welcoming staff. Very convenient destination."

"Wonderful facility and 24hr airport shuttle service"

"Room was amazing! The location made for walking to the sites fairly easy. Rooftop bar was a huge bonus. "

"Breakfast was awesome! Too many choices! Bed very comfortable and room very nice. Convenient location to Roma termini"

"Helpful staff"

"We had a very bad experience at HU Roma. Due to a simple booking mistake, we had reserved one night less than intended. However, the way this was handled was extremely poor. When we returned at around 9PM, all of our belongings had already been removed from our room & placed in storage without proper notice. We received no email communication at all, which would have been the most reliable way to reach us as travelers. The staff mentioned they tried calling, but we had no missed calls. Without clear communication, it felt like we were abruptly evicted rather than assisted. We were then left to sort through our belongings outside in one of their tent gazebos for about 30 minutes, which was both stressful and uncomfortable. My wife also lost personal items which were probably thrown out during the process After all this, the staff eventually came back & said a larger room had become available. Unfortunately, by that time we had already been forced to look for another hotel and had secured alternative accommodation due to the uncertainty and lack of support earlier. We were ready and willing to pay for an additional night from the start, but no effort was made to properly coordinate or assist us in a timely manner. The situation could have easily been handled with basic communication and guest support. Mistakes can happen, but the way this was managed caused unnecessary stress and inconvenience. I would not recommend staying here based on this experience."