Beach/ocean view
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Reviews of Amaya Beach Pasikudah

5 out of 5
Amaya Beach Pasikudah
National Holiday Resort, Passikudah, Pasikuda

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 89 reviews" "
Rating 8 - Good. 30 out of 89 reviews" "
Rating 6 - Okay. 7 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Luksume

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my husband and toddler (a year and a half old). Overall we had a great time. What we liked: - The view was breathtaking! - Our housekeeping staff Ajithkumar was amazing to us! He always greeted us and asked if we needed our room cleaned. And when he did, we were greeted with a pleasant surprise, a swan scultpture made out of towels and a really cute elephant scultpture for our son. So much talent! - Our room was VERY spacious which was great for our toddler son who loves to run around. And our room came with a HUGE balcony . There was an entire garden! It was amazing! - Our room was clean and the bedding was very comfy! - Easy access to the beach which is very comvenient - The hoppers at the hopper station at breakfast was amazing. - Great ambience! Loved the overall feel of the space. From decor to the music, it was very nice. - Shakila from the restaurant was very nice to us. She always welcomed us with a warm smile and helped us with whatever we needed. She even interacted with our toddler son which was great! What we thought could have been better: - We felt like some of the staff gave the "foreigners" better/special treatment. I'm a Canadian with brown skin who could be mistaken for a local and I felt like at times,we weren't treated like the "white skinned" guests. That's a shame! - The food overall was mediocre. A lot of the food was bland. The a la carte menu was so much better than the buffet. Still not much to rave about.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a lovely beach. I was just sorry that the fact I was there on business meant that I could not make full use of the facilities.
Stayed 6 nights in Feb 2024

8/10 Good

Joseph

Stayed 2 nights in Dec 2023

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a lovely building right on the beach. It’s very clean, the rooms are spacious and the staff are very friendly- particularly Shakila and Vishwa in the dining room. The cricket was on during our 4-night stay and although I understand that it’s a big thing in Sri Lanka, having it on (loudly) on a big tv screen in the bar/lounge area all day & evening was annoying to say the least. Most guests sat away from the area and the staff were watching it! The number of places to eat/drink near the hotel are extremely limited so bear that in mind if you like to explore a little. Would I recommend the hotel? Yes, if you want to have a peaceful few days and evenings eating at the hotel and relaxing (not when the cricket is on though!)
Stayed 4 nights in Sep 2023

10/10 Excellent

Suthershini Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Will need water shoes for the beach
Stayed 1 night in Sep 2023

8/10 Good

Sinnathamby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, except the morning breakfast. We stayed there for 5 mornings, and same menu for all 5 days with very minor variations.
Stayed 5 nights in Feb 2023

10/10 Excellent

Waseema

Stayed 1 night in Feb 2023

10/10 Excellent

Niruja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Bianco, Calgary, AB, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel and views are breath taking!!
Stayed 1 night in Jan 2020
Response from Deepika on 28 Jan 2020
Dear Bianco, Ayubowan from Amaya Resorts We are delighted to read your positive comments . You nice description about the Hotel ideally matches the calm perfect atmosphere it provides. We cannot thank you enough for referring to all the nice facts about our beautiful location. It will be our pleasure to welcome you again in the near future. Warmest Regards Deepika Dissanayake

10/10 Excellent

Bianco, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and extremely friendly and courteous staff!
Stayed 1 night in Jan 2020
Response from Deepika on 22 Jan 2020
Dear Bianco, Ayubowan from Amaya Resorts We are delighted to read your positive comments . You nice description about the Hotel ideally matches the calm perfect atmosphere it provides. We cannot thank you enough for referring to all the nice facts about our beautiful location. It will be our pleasure to welcome you again in the near future. Warmest Regards Deepika Dissanayake

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from deepika on 15 Aug 2019
Thank you

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from deepika on 17 July 2019
Thank you so much for rating us. Best regards.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort, friendly staff, private beach, had a very good experience.
Stayed 2 nights in Mar 2019
Response from deepika on 15 Mar 2019
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for commenting very nicely on your recent stay. We look forward to welcoming you back to Amaya Resorts and Spas! Warmest Regards, Deepika Disssanayake

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach holiday
Loved the location, absolute beachfront. Staff are fantastic, warm, friendly, efficient. Property is well maintained, rooms are large and spacious
Stayed 3 nights in Mar 2019
Response from deepika on 11 Mar 2019
Dear Neville, Ayubowan from Amaya Resorts and Spas! Thank you for rating your recent stay with us and for your valued patronage! We look forward to welcoming you back to Amaya Resorts and Spas! Warmest Regards, Deepika Dissanayake

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service, close proximity to long stretch of beach.
Stayed 16 nights in Jan 2019
Response from deepika on 6 Feb 2019
Dear Guest, Ayubowan From Amaya Resorts. Thank you for sharing this positive review following your visit. We are looking forward to welcome you back to Amaya Resorts. Warmest Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean rooms, Food was good, though very expensive. Good facilities. Overall good stay. A little impersonal compared to other Sri lankan hotels.
Stayed 3 nights in Jan 2019
Response from deepika on 30 Jan 2019
Dear Guest Ayubowan From Amaya resorts Thank you for posting a nice review following your visit. Hope you will visit us once again. Best regards Deepika Dissanayake

10/10 Excellent

Toni, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, large clean room, lovely staff, great food, gorgeous surrounds! Absolutely could not fault it!! We will be back to stay again, had a brilliant time!
Stayed 2 nights in Nov 2018
Response from deepika on 26 Nov 2018
Dear Toni, Ayubowan from Amaya This is an absolutely beautiful review . Thank you so much. It has been an honour hosting you. Warmest regards Deepika Dissanayke

4/10 Poor

Kathir

Spider web in the bathroom
Three rooms were occupied but choice for breakfast & dinner but staff are very friendly
Stayed 3 nights in Nov 2018
Response from deepika on 9 Nov 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for sharing your wonderful compliments following your Visit at Amaya beach.. We are looking forward to welcoming you back to any of Amaya resorts. Warmest Regards, Amaya Resorts and Spas

10/10 Excellent

Uma, Ontario

Liked: Cleanliness, staff & service, room comfort
Nice location and big room. The property is showing the age. Need some painting job. Very nice breakfast! Enjoy a lot. The crew at hotel is excellent.
Stayed 1 night in Sep 2018
Response from deepika on 19 Sept 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for posting a nice review. Hope to have the pleasure of welcoming you back. Warmest Regards, Deepika Dissanayake

2/10 Terrible

Melvyn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nightmare Hotel
3 days and night of hell, no safe place to swim, only a children’s pool. Beach on next property was crowded with bus loads of noisy people playing very loud music every day all day, stayed in room all day, but no peace from the noice next door to the hotel. Hotel was otherwise nice, but impossible to enjoy! WiFi very slow,had to renew pass word every morning
Stayed 3 nights in Aug 2018
Response from deepika on 3 Sept 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share your comments regarding your recent stay. This season draws plenty of merry crowds to beach areas and we regret to note that your peace is interrupted. Warmest Regards, Amaya Resorts and Spas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from deepika on 23 Aug 2018
Thank You for the high rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, friendly staff, clean, nice beach
Stayed 2 nights in Aug 2018
Response from deepika on 13 Aug 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to post this review . looking forward to welcome you back. Thank you for your valued patronage. Warmest Regards, Deepika Dissanayake

8/10 Good

Beng chuan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2018
Response from deepika on 30 July 2018
Dear Beng Chuan, Ayubowan from Amaya Resorts and Spas! Thank you for rating your recent stay with us and for your valued patronage! We look forward to welcoming you back to Amaya Resorts and Spas! Warmest Regards, Deepika Dissanayake

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel and great place to visit whilst in Sri Lanka
Stayed 4 nights in Jul 2018
Response from deepika on 30 July 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for rating your recent stay with us and for your valued patronage! We look forward to welcoming you back to Amaya Resorts and Spas! Warmest Regards, Deepika Disssanayake

10/10 Excellent

Tracie, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort on the Beach
This resort is very modern with huge rooms, large pool and lovely lawns running down to the beach. The staff are pleasant and the rooms are fitted out beautifully. The beach immediately in front of resort is quite corally, however if you walk to the left it is stunning. We like to eat outside hotels to experience the local restaurants, however it is very quiet around this area and choice for good eating is extremely limited. If you just want to chill out and not leave the resort this place is perfect.
Stayed 3 nights in Jul 2018
Response from deepika on 20 July 2018
Dear Tracie, Thank you for the nice review. We are happy to note that you had a pleasant stay. It was an honour to have hosted you. We do hope you will return sometime. Warmest regards Deepika Disanayake

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Web EX on 14 Nov 2017
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for rating your recent stay with us and for your valued patronage! We look forward to welcoming you back to Amaya Resorts and Spas! Warmest Regards, Sheahana Wickramasinghe Customer Relationship Manager Amaya Resorts and Spas

10/10 Excellent

Lata, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel on the beach pleasant surrounding
From the time of arrival till departure we had nothing but a great experience. Friendly staff and excellent food with great choice. The chefs were happy to provide what we asked for and waiters served with a smile. Were sad to leave.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
Loved it loved it loved it. Staff was jovial, service was excellent. Good food. Good view, walk on the beach, swim leisurely and more. Hospitality of all was great. Will go back for a longer stay.

8/10 Good

Kiritharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very kind and upgraded my room.

10/10 Excellent

Pancha, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Nice, clean hotel. Attentive staff, close to beach but used the pool a lot. Lot of shaded area under coconut trees to relax

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights with the family. in two rooms. Booked through Hotels.com site which gave a better price than the Amaya Beach hotels own website. This is situated among a series of new luxury hotels in Passikudah which were built after the long years of war, which ended in 2009. I could not help the feeling that the mushrooming of these hotels are eating into each other with not enough occupancy. Pros Large area of land, probably the largest premises among similar hotels in Passikudah. We walked along the beach from one corner to the other , looking at all the hotels and felt that Amaya is the greenest and calmest of all. Architecture is old, probably like mid 90's compared to the other hotels in the area. But it is unique and feels serene at the same time. Large open spaces, very wide corridors. Frangipani trees full of flowers, which they pluck and use for decorations, Well maintained coconut trees in the backyard/pool area are all interesting features. Rooms were good. large, beds comfortable, room amenities great. I believe most of their rooms have a Sea view with a balcony, except perhaps for 10 rooms or so. House keeping is good, comes another round in the afternoon inquiring if the clients need refills etc. Power saving features include automatic turning off AC once you open the door to the balcony. Buffet dinner and BF were good with a reasonable variety but , may not be satisfactory to everyone ( F&B is perhaps the most difficult area to cater to everyone's

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Breeze!
I went to stay for a night on my way to another city. I usually stay here whenever I go to the city. It's the best place to stay and the price a good on Expedia.

2/10 Terrible

Anthony, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel , good location by the beach
We booked in for two nights but left after just one. Night wasa nightmare. Mosquitoes were humming and biting in the room and under covers. To make it worst bed bugs joined in too.It leaves you itching and scratchy, blistered bruised and very red. We ordered al a carte lunch from the hotel restaurent and ended up womitting through the night. Though we checked out after i night the hotel charged us for two nights saying that they have to give commision ti expedia for 2 nights that were booked

10/10 Excellent

Modaya , MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about it!
Food was excellent. Staff very courteous. Location and Beach were great! Loved the bar - but was too noisy in the evening

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with minor drawbacks
It's a very nice property but 2 drawbacks. The first one is mosquitoes and the second is this side of the beach has corals ( please take a aqua shoes)

8/10 Good

Dudley, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for families. Nice rooms, great pool, table tennis, games and safe shallow beach frontage. Excellent food and service was generally good. Anxious times when checking in - hotel had no record of our Expedia booking. Luckily I had thumb drive with all various booking confirmations. Issue was sorted and we were upgraded to swankier rooms (x2) overlooking beach. This was maybe out of necessity as we were initially offered upgrade on a payment basis but declined. Whilst opulent and manicured both inside and out, it very much lacked that earthiness and authenticity that some of our other more eco-friendly lodgings offered along the way. That's not a knock .. just a personal preference.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality great value super hotel
Fantastic and friendly service, super comfortable. Quality foods and great variety. Large and spacious with beautiful decor.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Cäcilie, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for relaxing
Loved the modern but still traditional design of the hotel, the flowers everywhere. The pool is too shallow for proper swimming, otherwise I liked everything there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Closest to the beach
Hotel stay was really nice but wasn't able to enjoy the beach as it was too hot. I would like to go back in December where the climate is cooler. Hotel staff was really nice and friendly. But there were not much places to visit.
Response from Michael A. on 3 May 2016
Dear Guest, Thank you for your comments, it is a pleasure to hear that you have enjoyed your stay at Amaya Beach, Passikudah and that our facilities and staff have met your expectations. We look forward to seeing you in December. Regards, Michael Armstrong Hotel Manager

8/10 Good

Chiron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michael A on 2 July 2016
Dear Guest, It is a pleasure to see that you have enjoyed the holiday experience at Amaya Beach, Passikudah and we look forward to seeing you again. Regards, Michael Armstrong Hotel Manager

10/10 Excellent

Trevor, Huntingdon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional beach hotel
Superb, modern, clean and spacious. Very good value for money. Excellent for a relaxing break. Isolated location, need to drive some distance to areas of interest. Limited recreational activities at hotel.
Response from Michael A on 2 May 2016
Dear Trevor, It is a pleasure to hear that you have enjoyed the holiday experience at Amaya Beach, Passikudah and we look forward to seeing you again. Regards, Michael Armstrong Hotel Manager

6/10 Okay

Erandula, New York.

Liked: Staff & service
It's okay for a beach hotel in that area.
The main issue I had as soon as I checked in was "The sea view " that I was promised being not there. According to the staff."The luxury wing has a garden view not sea view or you can see the sea when there's no coconut trees in the garden". . However the less luxurious rooms had a sea view. I even upgraded to a suite and it still didn't have a proper sea view. My girlfriend was livid. The room came with a complementary drivers quarters which was horrible according to my driver. It was infested with mosquitoes and the whole place was pretty much a dump. I felt very ashamed that I made someone stay at a place like that. If you are unable to give services such as this just let the guest know or just charge us a fee . Don't advertise what you do not have. False advertising doesn't help ever if you wish to have returning guest. The staff tried their best to help us out I must say that. But it was not in their control. if not the hotel was clean. very few people so very peaceful and the location is just gorgeous. It's just that we got off to a wrong start and it just ruined the whole experience.

10/10 Excellent

Julie, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute luxury
Perfect stay with very friendly staff food was great..free upgrade to ocean view room..huge 50 metre pool ..sad to leave

8/10 Good

Cyril, Sri Lanka

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Resort Hotel with limited faciliyies
Room and Food good, Beach not possible to swim, have to use Public Beach some way away. Pool not big enough for hotel. Drivers Quarters very poor. Better not to use.

10/10 Excellent

A, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great! Staff were very hospitable and the rooms were nice and clean.

10/10 Excellent

Dinesh, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!!!!!
What a nice trip it was...fantastic. specially the hotel team gave us their fullest support and very cooperative. Its one of my best holiday i ever had I will definitely recommend this hotel for your upcoming holiday. Thanks Amaya!!!!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We hope we could bath at privet beach. But it was not possible. You shouldn't select this hotel if u want enjoy privet beach

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The hotel administration was not well trained and they do not have the attitude to respect the guests...