Grand Suite, Multiple Beds, Jetted Tub, Lake View | View from room
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Reviews of Hotel Grand Turf

3.5 out of 5
Hotel Grand Turf
62 Upper Lake Rd, Nuwara Eliya, CP

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are so friendly!
Stayed 2 nights in May 2024
Response from Ranga on 19 May 2024
Thanks for the Review.

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel truly stands out as one of the most remarkable accommodations we experienced during our travels in Sri Lanka. Upon our arrival, we were greeted with a refreshing welcome drink—a much-needed treat after enduring an eight-hour car journey to reach the hotel. This thoughtful gesture was deeply appreciated and set a positive tone for our stay. The reception staff, in particular, left a lasting impression with their exceptional service and friendly demeanour as they guided us to our suite on the second floor. The following morning, we eagerly made our way to breakfast, and we were met with an experience beyond compare. The service we received was unparalleled, with a wide array of offerings ranging from sandwiches and traditional Tamil breakfast items to fragrant rice and flavorful curries. Each dish tasted as if it were prepared with care and attention, reminiscent of home-cooked meals. However, what truly made our breakfast experience memorable was the outstanding service provided by Janith and Praveen. Among them, Praveen stood out as a beacon of hospitality, going above and beyond to accommodate our every request and ensuring that our stay was nothing short of exceptional. His attentiveness and dedication to ensuring our satisfaction made him a favorite among our family, leaving a lasting impression that enhanced our overall enjoyment of our time at the hotel.
Stayed 1 night in Apr 2024
Response from Ranga on 19 May 2024
Thanks for the review.

4/10 Poor

chandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
it was very bad experience wi-fi did not work TV did not work our phone data also not working
Stayed 2 nights in Apr 2024