Apartments in Millbank

"When I entered my room the cleaning had not been completed entirely. I had to call the front desk and they said they would send someone up. I waited for a few minutes and no one came. I had to call again. I couldn’t use the bathroom because it wasn’t cleaned "

"Nice breakfast offered and family friendly clean rooms."

"None"

"Always a good stay. Staff are great and location is perfect."

"Very clean"

"I had a Cozy room on the second floor and stayed for one night by myself. Overall, this was a pleasant stay, but I have docked one star due to some minor disappointments. The bathroom is extremely small. You had to be seated diagonally to use the toilet due to a column in front of it. Further, the water pressure was unpredictable when I was using it (mostly at night). Shower water pressure would vary, sometimes slowing to a mere dribble, but it would eventually come back up to normal pressure. This goes for the sink and toilet as well. I imagine noise would also be a concern for guests - you can easily hear neighbours stomp through the hallway and slam their doors. This did not make too much of an impact on me since there weren't a lot of people around during my stay, but I imagine Festival Season may be difficult with all the guests. That said, these points were largely overshadowed by the positives. The location was great - 10 minutes away from the bus station, minutes away from the main theatres (Festival is a pleasant 20 minute walk alongside the river), and a few steps away from the main shops and eateries. Check-in/out was seamless with all the codes provided on time. Bed and pillows were very comfortable. There is complimentary tea and coffee (Nespresso machine) as well as an electric kettle. It also had a useful mini fridge to house leftover dinner. Overall a great experience considering my circumstances (solo, off-season, and a one-night stay). "

"Didnt eat there"

"We really enjoyed having our own suite. It would be nice to have something to identify whether or not you want room service. We didn’t figure out how until our last day. Even a small spot in the side wall with a square place to put the magnet."

"Amazing experience overall"