8/10 Good
Lisa
Travelled with family
15 Mar 2024
Liked: Staff & service, amenities, property conditions & facilities
I’ve stayed here before and had a good experience. This time round though, I had a couple of grievances.
While there were some really friendly staff, there was a gentleman behind the bar who didn’t smile and seemed most unimpressed - I felt like more of a nuisance asking him for my order.
The room was very clean - until I pulled back the bed a little to get to the power point and discovered a tonne of dust and grime. I did love the soaps and shampoos etc though - sustainable and smelled nice!
In regards to the shuttle bus, I do think they need to be more clear that they don’t lift the suitcases into the van. None of the passengers really understood the sign indicating they would assist lifting them into the back that it was only assistance. The guy who told us he wouldn’t help was quoting OH&S which I totally understand but I think it needs to be more clear. My mother has osteoporosis and shouldn’t be lifting heavy cases so of course we did it for her but if I hadn’t been there, I’m not sure what would have happened. The driver was also quite an aggressive driver when taking us to the airport.
With all that being said though, I do like this location and would stay here again as my first experience was really good.
Lisa
Stayed 1 night in Mar 2024