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"Staff are very nice, bed is comfy. Room can be a little small but very clean. "

"Our phone in our room did not work, we told 3 different staff members but they did not seem to care. Not a huge deal, but we were wanting to order room service and we did not have the QR code in our room like they said we would. When asked if they have the QR code they said they don't have an extra one. Because our phone didn't work we had to go down every time we had a questions, like just wanting utensils. "

"We don't travel with pets and do not have children, but saw a lot of families and seemed like the hotel did a great job of accommodating for little ones (play room, pool) as well as being nearby a lot of little parks and in a very pet friendly side of town for those traveling with dogs. Great location, especially if you are seeing a game/show at Rogers or Scotiabank. Close to the train station, as well as the streetcar line, so easy to get around anywhere in the city. Quiet rooms, comfortable, and clean!"

"Beautiful hotel with excellent welcoming staff perfectly located and a definite must for any trip to Toronto. "

"We are becoming regulars here. Love the hotel. The staff are always so helpful and nice. We love the gym and sauna. "

"Good grocery shopping and cheap eats nearby. Easy to access all we needed. Hotel a little shabby and a maze in regards to finding rooms.but overall good value and location."

"The hotel was very nice. The lobby and the staff were very welcoming. The rooms were very clean and comfortable. It is located very centrally allowing for walking to almost any thing you would want to do in the city. I had a very nice stay. "

"The Chelsea was a convenient place for us to stay. It's an old building but well kept. The one drawback we found was that it was very noisy. We could hear people in the hallway from our room plain as day. They have a lovely pool and hot tub also."

"Excellent "