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The Hazelton Hotel Toronto

Photo gallery for The Hazelton Hotel Toronto

Featured image
Indoor pool
Premium bedding, minibar, in-room safe, desk
View from Room
Premium bedding, minibar, in-room safe, desk

Overview of The Hazelton Hotel Toronto

VIP Access

The Hazelton Hotel Toronto

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
118 Yorkville Ave, Toronto, ON, M5R1C2

Explore the area

  • Popular LocationRoyal Ontario Museum5 min walk
  • Popular LocationUniversity of Toronto - St. George Campus5 min walk
  • Popular LocationDowntown Yonge8 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

Choose dates to view prices

About this area

Toronto

Near a metro station, The Hazelton Hotel Toronto is in Yorkville, a neighbourhood in Toronto with great shopping. Casa Loma and The Distillery Historic District are notable landmarks, and some of the area's popular attractions include Royal Ontario Museum and Ripley's Aquarium of Canada. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre.

What's nearby

  • Royal Ontario Museum - 5 min walk
  • University of Toronto - St. George Campus - 5 min walk
  • Downtown Yonge - 8 min walk
  • Art Gallery of Ontario - 3 min drive
  • Casa Loma - 3 min drive

Restaurants

  • ONE — 1 min walk
  • Chabrol - 2 min walk
  • Morton's of Chicago The Steakhouse - 2 min walk
  • Zaza Espresso Bar - 3 min walk
  • Flo's - 3 min walk

Getting around

  • Bay Station - 4 min walk
  • Union Station - 5 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive

About this property

The Hazelton Hotel Toronto

Luxury Toronto hotel in Yorkville, walk to Royal Ontario Museum
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. All 77 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with DVD players, and guests can also appreciate conveniences like fridges and coffee makers.
The Hazelton Hotel Toronto offers 77 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness centre.
The Hazelton Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 59.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: CAD 4-30 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Spanish

Business services

  • Business centre
  • Conference space (889 square feet)
  • Meeting rooms 4

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM
Minimum check-in age - 19

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 125 per pet, per stay
Dogs welcome
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 60.0 per stay.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 12.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Fitness centre access
  • Business centre/computer access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 4 and CAD 30 per person (approximately)
  • Valet parking fee: CAD 59.00 per night (in/out privileges)
  • Pet fee: CAD 125 per pet, per stay
  • Rollaway bed fee: CAD 60.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Hazelton Hotel
Hazelton Hotel Toronto
Hazelton Toronto
Hazelton Toronto Hotel
Hotel Hazelton
Hotel Hazelton Toronto
Toronto Hazelton
Toronto Hazelton Hotel
Toronto Hotel Hazelton
Hazelton
The Hazelton Toronto Toronto
The Hazelton Hotel Toronto Hotel
The Hazelton Hotel Toronto Toronto
The Hazelton Hotel Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 392 out of 451 reviews
5 - Excellent 87%
Rating 4 - Good. 39 out of 451 reviews
4 - Good 9%
Rating 3 - Okay. 15 out of 451 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 451 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 451 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, staff, the sheets needed to be softer and the rooms needed humidifier units as they were extremely dry.
Stayed 3 nights in Nov 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was a terrible experience from start to finish it should not be a vip hotel
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked here for our the night before and night of our wedding. We had booked it 3 months in advance and emailed with the Hazelton letting them know it was our wedding weekend and asked for things like ice buckets and champagne flutes be brought up the day of the wedding so we didn’t have to worry about it when the bridal party was getting ready. Upon arrival there was no congratulations or anything and as we were checking in the front desk asked if we had any special requests, I had to remind them it was our wedding and she said “oh yes I see that”. They put us in the wrong room and were then extremely rude when we asked them to move us. The next day I ordered a coffee and it took 45 minutes to come up and was cold. The bridal party arrived and they didn’t bring up champagne flutes or ice so we called down for them. 30 minutes passed and still nothing so we had to cal again, but nothing arrived. Had to call again after well over an hour. The next morning my husband and I ordered breakfast in our room and they forgot about our breakfast and we had to call and ask them what was happening since we had to check out and the front desk refused to provide us with a slightly later checkout. They brought up the breakfast that was ice cold, so we took one bite and left. As we went to checkout the front desk said “happy birthday” and I had to remind them once again that it was our wedding and not my birthday. I am so thoroughly unimpressed with this hotel and regret booking here.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This place was the best- the staff- service all of it truly amazing and would highly recommend fora beautiful and relaxing stay, nothing we didnt like and the staff were exceptional and i cant say enough about them
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. The beds were not as comfortable as I had imagined, but gorgeous rooms. We did not use any amenities.
Stayed 1 night in Oct 2021