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"Check in was smooth and easy. Charlie was very pleasant and helpful. The room was prepared well and clean and tidy. Hotel facilities were good. Restaurant food was nicely prepared and presented and was very tasty. The coffee machine (premier room) was a bit of a faff to use but when it was figured out, produced nice coffee. One comment we read said there was a £10 parking charge. This was not the case and parking was free for travellers, but you must register the vehicle at reception."

"Room was clean. Place had character. Service was great. Breakfast was good. "

"Makes you feel so comfortable and staff very friendly and accommodating "

"The kocation, staff, and spa all excellent "

"The staff at the hotel were friendly and helpful. The hotel was easy to find and had onsite parking. The room was comfortable and clean. We stayed for 3 nights and enjoyed every moment. The breakfast was well organised with plenty of choice and the cooked breakfast was cooked to order on week days but help yourself buffet on the weekend though this was kept warm and well replenished. There is a good pool with sauna and steam room which we made full use of. The hotel is in a good location by the river with a 5 minute walk over the bridge to the town centre. The Christmas lights were on and everywhere looked spectacular. Our first real visit to the town having previously only having a brief stopover on our way through. Looking forward to our next visit. "

"All was excellent. Room was spotless, all staff were very friendly, check in was very quick and efficient. Overall, I highly recommend this hotel. "

"Great accommodation,three of us stayed in an apartment. Very warm and comfortable with all the facilities you would expect. Beds very comfortable too. "

"A nice clean tidy hotel. Basic but good ."

"Nice staff and everything good. Except WIFI was down and no phone signal. Otherwise perfect. "