Viceroy Hotel Group in LAX Area from AU$577

"Vicky and Tania, at the front desk, were exceptional with helping us during our stay! 5 ⭐️ customer service! "

"Fancy hotel - mixture of rustic and modern features, very unusual floor setting. Easy to get around, enjoyable experience. Daily social gathering - free drinks and snacks - and generous breakfast buffet with made to order omelettes. Friendly and helpful staff. "

"Great, great, great location. Great amenities, and very clean. Staff was wonderful!"

"Yes, we love it. This is the second time we’ve stayed there. We definitely will be using it more in the future. The only thing I was disappointed in and I don’t think this had anything to do with the property was when I called the reservation number the person at the one 800 number or whatever it was told me they did not have a shuttle that ran from the airport to the hotel. Consequently, we paid $35 for an Uber plus I tipped him another 10 so that’s $45. Anyway, that was very disappointing, but I don’t think like I said that had anything to do with your specific property, but the people that are answering, the phone should be notified, but if they don’t know the right answer, they shouldn’t be sharing it. "

"Quiet experience. Relaxing."

"Nice"

"Everything just right"

"The location was excellent and I enjoyed my stay overall. That said, I had a few interactions with staff that left me a bit disappointed. On more than one occasion, when I asked for clarification about something that was confusing, the response felt curt or dismissive. Instead of offering a quick explanation, staff would point to a nearby sign and make a sarcastic remark. I understand that busy environments can make interactions brief, but a little patience and courtesy would have gone a long way. The property itself is great, but these moments made the experience less welcoming than it could have been."

"Great! Will stay there again! "