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"Staff was excellent "

"Very big resort, and the busses will take you anywhere you want to go. Has 3 different vibes, the family/kids pool, the mostly adult pool, and the only adult pool. The drinks were very good, and the food was also really good. I would highly recommend trying the restaurant Helios as it was our favorite. The Italian restaurant Portofino may have been having an off night, because it was not very good and they didn't let you order appetizers???? Quite strange, but overall still a great experience and would highly recommend!!!!"

"Food was great! Good entertainment "

"Excellent service and amenities from top to bottom. Would highly recommend.!"

"All the staff were very friendly! The concierge’s made it easy to make dinner reservations and schedule shuttles. There were so Many choices for restaurants. My family had an absolutely amazing vacation. I will definitely come back!!! "

"I booked a 5 day stay at the RIU Tequila after having spent the 3 weeks previous elsewhere. We arrived several hours before the stated check in time. We were greeted by very friendly front desk staff. They provided welcome drink during the early check in process. Although our room wasn’t ready(which I fully expected) we were given our bracelets and informed we could use any of the facilities while we waited. We didn’t have to check back, they sent us an email an hour before the posted check in time informing us our room was ready. A porter took our bags to our room. The room was close to the restaurants and main building which we had requested. It was spacious and clean. The property does not appear at all run down or outdated. The main dining room and the other specialty restaurants are open and bright. They serve a very good variety of food. The shuttle to the beach is great. All of the staff from the dining room to the maid service were consistently friendly and helpful. This resort provides an overwhelming choice of activities, shows, bars, and dining options. I would highly recommend this resort and will definitely be returning."

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"We had a top floor Seaside suite with a swim out. It was very nice. Only complaint was the room next to us was being renovated. The Noise & Paint Fumes were missable my husband complained but nothing was done. We were trying to work & enjoy our room but the smell was bad/ dangerous. "

"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."