Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
All-inclusive property with 4 restaurants and 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby sitting area
Couples treatment room(s), sauna, hot tub, steam room
Beach bar
Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
The current price is AU$422
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

Room Deluxe

  • 37 sq m
  • Sleeps 1

Suite Junior

  • 42 sq m
  • Sleeps 1

Suite Luxury

  • 58 sq m
  • Sleeps 1

Room Deluxe

  • 37 sq m
  • Sleeps 4

Suite Junior

  • 42 sq m
  • Sleeps 2

Suite Luxury

  • 58 sq m
  • Sleeps 2

Room Deluxe

  • 37 sq m
  • Sleeps 3

Suite Junior

  • 42 sq m
  • Sleeps 3

Suite Junior

  • 42 sq m
  • Sleeps 4

Room Deluxe

  • 37 sq m
  • Sleeps 3

Suite Junior

  • 42 sq m
  • Sleeps 3

Suite Junior

  • 42 sq m
  • Sleeps 4

Room Deluxe

  • 37 sq m
  • Sleeps 4

Deluxe Garden View

7.4 out of 10
Good
(38 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Down duvet
Ceiling fan
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite Garden View

7.0 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Down duvet
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Down duvet
Ceiling fan
Blackout curtains
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Down duvet
Ceiling fan
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Sofa bed - single
Down duvet
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Ceiling fan
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 2

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 3

Suite Junior

  • 42 sq m
  • Sleeps 4

Suite Junior

  • 42 sq m
  • Sleeps 3

Suite Junior

  • 42 sq m
  • Sleeps 4
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 8 min drive - 7.5 km
  • Yal-ku Lagoon - 12 min drive - 5.7 km
  • Half Moon Bay - 16 min drive - 9.2 km
  • Xel-Há Park - 17 min drive - 19.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Sports Bar Sirenis - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Helios Restaurant - ‬3 min drive
  • ‪La Hacienda - ‬1 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Luxury all-inclusive property near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars and a beach bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a body scrub and a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include beach volleyball, kayaking and basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
Other perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, babysitting (surcharge) and concierge services
  • Laundry services, meeting rooms and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 425 rooms offer comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on 19 Nov 2025 start from AU$415.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four with two pre-teenagers had a great time staying here. The property is gigantic. Very convenient. Rooms are clean. Would recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The rooms are alright, though a bit old. Our room felt very humid and the pillows smelled a lot like humidity. Restaurants can get too noisy and messy. Overall, we enjoyed our stay & will for sure come back, just maybe in Kantenah or White Sand.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in white sands room 5904. I cant say enough good things about our concierge David and Cielo in our building. They were so helpful and made it easy to make reservations and information about resort. We thoroughly enjoyed every part about this resort.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kiefer

Liked: Amenities
Was just great we will be back for sure
Stayed 4 nights in Jul 2025

10/10 Excellent

Ieva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5th time at Grand Palladium Riviera Maya. Love it
Stayed 5 nights in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that everyone is very attentive
Stayed 7 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Stayed 6 nights in Jul 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that the cleaness of the room was clean as often and neat. The staff were great from checking, guest services, to the dinning room and they were helpful to listen to your need and delivered. They were 2 agents that asign for expedia , David and ceilo were very good in what they do..I can conclude people and the family friebd were very frienldly.. one more thing in the future the hotel should provide transportation is a big resort.thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

Aleigha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Stayed 4 nights in May 2025

10/10 Excellent

Nadzeya

Liked: Cleanliness, amenities, property conditions & facilities
We liked our
Stayed 5 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, endless food and drinks.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Grand Palladium. We booked Colonial but was bumped into Kantenah and VIP guests. Being VIP guests, we got access to exclusive restaurants and lounges and concierge service. David and Cielo, our concierges, are awesome. They are always a text message away.
Stayed 7 nights in Jul 2025

6/10 Okay

Shelly

Disliked: Amenities, property conditions & facilities
Staff was very friendly! Our only complaint about our stay was the air conditioning system. Ours did not work in our room and we even had an upgraded room and it was mid July so extremely hot in Mexico. We would complain to our butler several times but they didn’t jump to the needs of the air conditioner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wild animals roaming freely Quiet place
Stayed 6 nights in Feb 2025

10/10 Excellent

Emma Hong-Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was absolutely magical. I payed for transportation from the airport to the resort and also back again on my checkout date. My driver, Rocky, was so kind and helpful. The welcome at the resort was warm and check-in was seamless and fast. I was offered hibiscus water and got my wristband before being whisked away via golf cart to my room. I was upgraded to a newly renovated room. Through expedia, I had the VIP Package which included access to all 5 resorts and a special welcome sweet treat and bottle of Chardonnay. My favorite resort was TRS, the adults only section. The infinity pool was so serene and the employees would wander around handing out surprise snacks which was a lovely and personalized touch. Oswaldo and julio, concierge employees, were absolutely fantastic! They assisted me with making dinner reservations, getting bingo tickets squared away, and answering general questions! Fabulous emoloyees!! The ocean was beautiful, the food scrumptious, and the employees were 5-star! I want to come back!
TRS infinity pool surprise snack
Sushi buffet
Margarita at Main pool
Beach
Stayed 6 nights in Aug 2025

10/10 Excellent

Jeanette

Liked: Amenities, property conditions & facilities
It was our first time at a resort, so we didn’t know what to expect. Most of the staff was very nice, helpful and informative. We loved the ambience and the fact that there was carts to drive us to our destinations. The carts were convenient because we didn’t know where we were going a lot of the time, so they also helped by saving us time. They were very keen on keeping everything clean all of the time. We did get a room with 1 broken bed and the closet door fell off. We made several attempts to get these issues fixed, but didn’t seem important to anyone. The bed issue was important to me because good rest is part of a good relaxing vacation. The food was okay, not bad, but nothing special either. I was looking forward to having fresh seafood, but it was hard to find any… the options were very limited. Other than those two things, everything was perfect. It was a great stay, I will definitely go back.
Stayed 7 nights in Aug 2025

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay at
Stayed 6 nights in May 2023

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and cleanliness
Stayed 7 nights in May 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities
Rooms could have been cleaner and better maintained, but the resort was great and had a very safe, peaceful and fun atmosphere
Stayed 8 nights in Aug 2024

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Great pool area
Stayed 5 nights in Jul 2023

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like buffet at this properties
Stayed 3 nights in Mar 2025

10/10 Excellent

Summer Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and pools!
Stayed 4 nights in Mar 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, well maintained property, far enough away from the hustle and bustle of Cancun, has everything you need onsite. Great restaurants and lots of activities. Will definitely go back for a 4th trip
Stayed 7 nights in Jul 2023

10/10 Excellent

Sofiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the jungle vibe, and the entertainment and the view
Stayed 6 nights in Dec 2023

10/10 Excellent

Nasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Jul 2023