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"The hotel staff are warm ,accommodating and spectacular … The rooms are comfortable and clean… Excellent "

"Excellent service, super clean room, great hospitality. "

"The room was very small, but everything else was great. "

"Disappointed that I had to call down to have them turn music off in an outside courtyard at 10:45 pm when nobody was outside and it was 7 degrees. I was offered a new room which would have caused me more discomfort than them turning off the music."

"Amazing"

"Stayed 3 nights and was so happy with the choice of this hotel. The location is excellent and staff was very friendly."

"Ok"

"A spectacular stay in the perfect spot. Everything was impeccably clean, the atmosphere of the hotel is very pleasant, and the rooms are very comfortable. But what truly made the difference was the kindness and friendliness of the entire staff. They made us feel welcome at all times and turned the experience into something magical and special. We would definitely choose this hotel again when we return to Madrid. Highly recommended!"

"Great hotel. Loved the room with a great view of the Gran Via, the staff and the location. Only issue we had was our room was right next to the elevator and we heard the elevator going up and down at all times. Rarely was there much time the elevator wasn’t making noise. Didn’t complain because they were nice enough to give us the room very early in the day. Other than that loved the hotel and would stay again. I would just request not being near the elevator. "