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Novotel Madrid Center

4.0 star property
Modern hotel in Madrid's cultural heart offers seasonal pool, garden, and playground for relaxation between city adventures

Choose dates to view prices

Novotel Madrid Center offers comfort near El Retiro Park and Puerta de Alcalá. Enjoy meals at Eat Bar, a seasonal pool, and a garden. The hotel provides in-room WiFi and multilingual staff for local recommendations.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$261
includes taxes & fees
8 Feb - 9 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

Executive Room, 1 Queen Bed, Terrace

Executive Room, 1 Queen Bed, Terrace

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(61 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Salamanca neighbourhood, Novotel Madrid Center is connected to a railway/underground station. Notable landmarks in the area include Puerta de Alcalá and Gran Via, and travellers wishing to experience a bit of culture can try Prado Museum. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: O'Donnell Station is 6 minutes on foot and Goya Station is 9 minutes.
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Map
O'donnell 53, Madrid, Madrid, 28009

What's nearby

  • Movistar Arena - 3 min walk - 0.3 km
  • Calle de Alcalá - 6 min walk - 0.6 km
  • Plaza de Toros de Las Ventas - 18 min walk - 1.5 km
  • Puerta de Alcalá - 19 min walk - 1.6 km
  • El Retiro Park - 19 min walk - 1.7 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 15 min drive

Restaurants

  • Eat Bar
  • ‪El Pescaito - ‬3 min walk
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Telepizza - ‬2 min walk
  • ‪Taberna Maiquez - ‬3 min walk

About this property

Novotel Madrid Center

Upscale hotel near Movistar Arena
Located close to El Retiro Park and Puerta de Alcalá, Novotel Madrid Center provides a poolside bar, a terrace and a coffee shop/cafe. The on-site restaurant, Eat Bar, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a water dispenser and a reception hall
  • Smoke-free property, a vegetable garden and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 790 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch LED TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 27 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM.

How much does it cost to stay at Novotel Madrid Center?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on 8 Feb 2026 start from AU$261.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Madrid Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Madrid Center?

Self-parking is available for EUR 27 per day.

What time is check-in at Novotel Madrid Center?

Check-in start time: 2 PM; check-in end time: 2 AM.

What time is check-out at Novotel Madrid Center?

Checkout is at noon.

Where is Novotel Madrid Center located?

Located in Salamanca, this hotel is within 1 mi (2 km) of Movistar Arena, Puerta de Alcalá and El Retiro Park. Gran Via and Prado Museum are also within 2 mi (3 km). O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes.

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Reviews

Novotel Madrid Center Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 717 out of 1057 reviews
Rating 8 - Good. 246 out of 1057 reviews
Rating 6 - Okay. 61 out of 1057 reviews
Rating 4 - Poor. 21 out of 1057 reviews
Rating 2 - Terrible. 12 out of 1057 reviews

Reviews

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious room, good value for money
Stayed 2 nights in Jan 2026

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel location was great. The service was very helpful and kind to us. Would recommend to stay at this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanus

Liked: Cleanliness, amenities, property conditions & facilities
Big room, 2 adults, 2 big kids, helpful staff and a beautiful city
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We loved staying here and recommend it. Our family and in laws thought it was beautiful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best decision was to stay at the Novotel in Madrid everything was amazing the bar open 24/7 the service the amenities the service the food the breakfast unbelievable
Stayed 6 nights in Dec 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Super Nice and Modern Hotel Breakfast was a blast (Super Good Breakfast a lot of food variety) Can wait to come back to Novotel Madrid Center.
Stayed 6 nights in Dec 2025

10/10 Excellent

engin

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is wonderful , live, enjoyable
Stayed 4 nights in Nov 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very nice, and very good breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay. Staff were very friendly and helpful. Breakfast deal was affordable and very enjoyable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Hiten

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable stay. Professional staff. Breakfast was excellent with plenty of choice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was just amazing. It was a very nice and pleasant stay. Every staff member that we spoke to were just really nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ioan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, facilities good. Gym kinda small and too busy on Sunday morning. Parking convenient however not easy to access, especially if driving an SUV. Food excellent!
Stayed 1 night in Dec 2025

8/10 Good

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located and the rooms were nicely decorated. The terrace was a huge plus.
Stayed 1 night in Oct 2025

10/10 Excellent

Sunjay

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great service. Amazing location, blocks from Movistar Arena. Perfect place to stay if coming in town for an event!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Sep 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good layout for lodging with two kids on the sofa bed. My wife complained about the water pressure, it’s not the strongest but it wasn’t horrible. All in all, I enjoyed the stay and would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient location. Friendly staff and breakfast delicious
Stayed 5 nights in Aug 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Superb breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities

Good overall

Good Hotel. Good Service. Good location. If I had to make a suggestion to the Hotel… maybe use softer pillows. I recommend the Hotel and will stay there next time
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is Yuri was the highlight of our stay there. He was the memorable and we enjoyed our multiple conversations with him. His hospitality was very welcoming. The facilities were nice and the breakfast was delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Stayed 3 nights in May 2025

10/10 Excellent

Darihant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff and service.
Stayed 3 nights in Jul 2025