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Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
O'donnell 53, Madrid, Madrid, 28009

Explore the area

  • Popular LocationWiZink Center6 min walk
  • Popular LocationEl Retiro Park12 min walk
  • Popular LocationPuerta de Alcala19 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)12 min drive

Choose dates to view prices

About this area

Madrid

Located in Salamanca neighbourhood, Novotel Madrid Center is connected to the convention centre. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcala. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.

What's nearby

  • WiZink Center - 6 min walk
  • El Retiro Park - 12 min walk
  • Puerta de Alcala - 19 min walk
  • Crystal Palace - 20 min walk
  • National Library - 2 min drive

Restaurants

  • Eat Bar — 1 min walk
  • La Tasqueria - 3 min walk
  • El Pescaíto - 4 min walk
  • La Trattoria Di Brera - 4 min walk
  • Taberna Laredo - 5 min walk

Getting around

  • Madrid Recoletos Station - 2 min drive
  • O'Donnell Station - 6 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive

About this property

Novotel Madrid Center

Eco-friendly hotel connected to the convention centre in Madrid with bars/lounges
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. All 790 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also find rainfall showerheads and free weekday newspapers.
Novotel Madrid Center offers 790 forms of accommodation with a safe and complimentary bottles of water. 37-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 14 per person
  • 1 restaurant and 1 coffee shop
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (16146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Self-parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to September
No pets and no service animals are allowed at this property

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 581 out of 970 reviews
5 - Excellent 60%
Rating 4 - Good. 308 out of 970 reviews
4 - Good 32%
Rating 3 - Okay. 54 out of 970 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 970 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 970 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gokd
Stayed 10 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and really helpful staff.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very kind. My room was nice & Air conditioned. Well stocked. Housekeeping came in everyday. Beautiful bathroom. The pool was small but it wasn’t too crowded.
Stayed 7 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in this hotel!
Great stay in Madrid. I traveled with my wife and kids and we enjoyed our stay. Room was good size, huge bathroom, fast Wi-Fi and great breakfast. Also, the location is very convincente as you are few blocks away from Parco del Retiro and plaza indipendencia. Easy to reach also the center. The only thing not so great is the pool. It’s really small!.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2021