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"It's a very solid, slightly-above-average Japanese hotel. Rooms are compact but well appointed, ammenities are nice. It's a bit let-down by being overly-fussy, with the lounge area on the basement level being closed at 1am, even though it's the only area to congregate in the hotel. With no rooms on that level or the first floor, noise can't be an issue... They just don't want people to be able to sit down if their room is not an option (like needing to take an overseas work phone call when your partner is trying to sleep). Likewise, I understand that the baths must close at 1am for "cleaning," but I wish they were open later (or all night) like other premium hotel chains. All in all, it was a nice experience and I would stay there again, but I'd also look around to see if the other hotels in the same range/class were a bit less uptight."

"love the breakfast.."

"I liked pretty much everything about the place. It had a balcony and had ready access to most parts of Hakodate. The main improvement I would suggest is some form of anti-slip mat in the shower room. "

"Great location, plenty of food and shopping in the area. Decently sized rooms as well. "

"The hotel is new and clean. location is good, if walk slowly, it’s about 10mins walk from the station. Onsen is good, its not crowded after 11pm. If the lighting in room’s toilet is brighter, it will be perfect."

"Not far from the station, very close to the main city attractions. Great options for dining around the area."

"I can get refund for services :)"

"Amazing location. The hotel was well located and the service was impeccable. Highly recommended. "

"It was a quick taxi ride to everywhere we wanted to go. Staff were friendly and helpful"