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"Everything was wonderful especially the friendly and very helpful staff. Breakfast every morning was delicious and well presented."

"Very good nice hotel "

"My family and I were very pleased with our stay. The room was spotless and the one issue that arose during our stay was addressed by an amazing staff almost immediately. This is a wedding focused hotel, so it's quaint and very well maintained. It was also very close to the Sapporo TV tower and Odori park, which made it a perfect base for getting around the city.."

"A great choice of hotel in Otaru. Great location, right on the main tourist street in the town. Excellent modern property with a cultural and historical twist. Very good breakfast with both Japanese and western options. I highly recommend this property and would stay here again if visiting Otaru again."

"very good"

"The hotel is very good, clean room and helpful staff. Delicious breakfast too!!"

"This is the 2nd time I've stayed here. Same great service as the first time. Friendly helpful staff, clean rooms. Convenient location especially with the underground access to Sapporo Station and the nearby area. I'll be coming back "

"Very nice hotel with big rooms. Short walk to the train station."

"The reception, check-in process, guidance snd recommendations, reservation of a shuttle to the Sapporo Station, knowledge professionalism of staff stood out. Hotel was just a 3 minute walk to the Nishi Juitchome station Subway line that connect to Nanboku and Toho lines at the Odori Station. The tram station is just a minutes walk from the hotel. A very convenient, accessible and excellent hotel."