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Grids Premium Hotel Otaru

4.0 star property
Travelers unwind with rejuvenating spa treatments while taking in peaceful canal views, as the hotel's knowledgeable concierge reveals hidden local gems

Choose dates to view prices

Located near Otaru Canal and Sakaimachi Street, Grids Premium Hotel Otaru offers a tranquil escape. Guests can recharge in the sauna or steam room, enjoy a buffet breakfast, and stay connected with high-speed WiFi throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$135
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room

Compact Twin Room

Compact Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room (3 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room (3 guests)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for English: Superior Twin Room (3 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

English: Superior Twin Room (3 guests)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Twin Room (2 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room (2 guests)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for English: Superior Twin Room (2 guests)

In-room safe, blackout curtains, iron/ironing board, free WiFi

English: Superior Twin Room (2 guests)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3

View all photos for Maisonnette Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Compact Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Compact Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 4

View all photos for Universal Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Universal Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Compact Hollywood Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Compact Hollywood Twin Room

  • Sleeps 2

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About the area

Located in Otaru, Grids Premium Hotel Otaru is in the entertainment district and near a train station. Bank of Japan Museum and Otaru Music Box Museum are cultural highlights, and travellers looking to shop may want to visit Sakaimachi Street and Otaru Canal. Don't miss out on a visit to Otaru Aquarium.
Visit our Otaru travel guideOpens in a new window
Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032

What's nearby

  • Otaru Canal - 5 min walk - 0.4 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Otaru City General Museum Ungakan - 6 min walk - 0.6 km
  • Suitengu - 8 min walk - 0.7 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km

Getting around

  • Otaru Station - 8 min walk
  • Inaho Station - 20 min drive
  • Sapporo (OKD-Okadama) - 49 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪鮨 まるやま - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Upscale hotel near Otaru Canal
Located close to Bank of Japan Museum and Sakaimachi Street, Grids Premium Hotel Otaru provides laundry facilities, a full-service spa and a restaurant. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A vending machine, concierge services and a 24-hour front desk
  • A front desk safe
Room features
All 142 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 43-inch LCD TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1300 for children
  • Uncovered self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Is Grids Premium Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on 21 Jan 2026 start from AU$134.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grids Premium Hotel Otaru?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Grids Premium Hotel Otaru?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grids Premium Hotel Otaru?

Checkout is at 11:00 AM.

Where is Grids Premium Hotel Otaru located?

Situated in the historical district, this spa hotel is within a 5-minute walk of Bank of Japan Museum and Sakaimachi Street. Otaru Canal and Otaru Music Box Museum are also within 1 mi (2 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 16 minutes.

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Reviews

Grids Premium Hotel Otaru Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 255 out of 409 reviews
Rating 8 - Good. 122 out of 409 reviews
Rating 6 - Okay. 20 out of 409 reviews
Rating 4 - Poor. 9 out of 409 reviews
Rating 2 - Terrible. 3 out of 409 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025

10/10 Excellent

FungYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location hotel

Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel
Stayed 2 nights in Aug 2025

8/10 Good

Kinuko

Liked: Cleanliness, staff & service, property conditions & facilities
Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup.
Stayed 1 night in Oct 2025

10/10 Excellent

Miao-Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

FungYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

good spacious hotel, location is good. Breakfast with variety of choices, worth to try as not many breakfast available around. overall is good experience
Stayed 2 nights in Aug 2025

8/10 Good

Chun Yin Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Sang Hee

Liked: Staff & service, amenities
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

10/10 Excellent

Tzuyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

HANYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great, but what really stood out was the beautiful ocean view from the hotel window. The sea view from the outdoor public bath on the 11th floor was also fantastic. Everything was wonderful.
Stayed 1 night in Jun 2025

8/10 Good

RAEWYN T M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little tourist hotel in centre of otaru

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Iris

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is pretty new. Very clean. Room is a little small. Booked superior twin room. Was allocated room on 9th floor which had a beautiful view of the sea. Difficult to hve 2 luggages opened. Very good location about 7 mins walk from Otaru station. When we arrived Otaru it was raining hard, so took taxi to hotel which costs 700 yen. Hotel is also within walking distance (10mins) to Sakaimachi street Otaru canal. Lots of eateries near hotel. Behind hotel is Sushi dori (sushi street).. lots o sushi restaurants. Staff are pretty helpful. Maria is wonderful. She speaks good English n assisted me several occasions to do restaurant reservations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Guoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

Hoe Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

ANNIE

Liked: Amenities
Convenient located at heart of Otaru. Bonus with the public bath.
Stayed 1 night in Nov 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around ,Convenient store near by ,
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to everything in Otaru. Clean, close to train station and good restaurants.
Stayed 1 night in Feb 2024

8/10 Good

Sai Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed 3 nights with car parking, nice view room, good breakfast with nice arrangements. Staffs are polite and helpful, thanks all.
Stayed 3 nights in Sep 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Stayed 1 night in May 2025

10/10 Excellent

Ka Chung Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room size is standard Japanese room size
Stayed 1 night in Jul 2024