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"Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences."

"Beautiful little place overlooking lake toya. Whata a vuew "

"Understaffed. Nearly impossible to get room clean outside of their schedule. I feel bad for their staff. The owner needs to step up and hire more than 3 cleaners. "

"If you’re a Hilton member, suggest the breakfast for your stay. Definitely worth it! Love this place, everyone was so kind and wonderful. Although I visited in early April, it was quiet which was nice. The shuttle service is a bonus. It will take you to Grand Hirafu welcome center if your vibe is more happy-go-lucky. Hehehe. Thank you to the Hilton Niseko staff for the experience. Can’t wait to come back with more powder. "

"Best onsen hotel in Noboribetsu. Some parts of the hotel is a bit dated but clean. Buffet has a good range of options. Good range of shops, restaurants and entertainment inside the hotel. Location is easily accessible by car and bus. Hotel is situated 2 minutes walk from Jigokudani Valley"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"Had the best stay! Will be back!"

"Everything was fabulous"

"I wish we stayed here longer, the staff were amazing and helpful even with the language barrier. The location is authentically Japanese, or as close as possible. The Onsens were amazing and food was delicious. I was planning on gate keeping the location so it doesn’t become too westernised, but the place is too amazing and hopefully it keeps its Japanese roots. "