Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
Explore the area
Shikotsu-Toya National Park1 min walk
Usuzanfunka Memorial Park7 min drive
Toyako Forest Museum8 min drive
Choose dates to view prices
About this area
Toyako
Located in Toyako, Hotel Cocoa is in the suburbs and in the mountains. Showashinzan Ropeway is a popular attraction and the area's natural beauty can be seen at Lake Toya and Showa-shinzan. Guests appreciate the hotel's quiet location.
This hotel features free self-parking. All 10 rooms boast deep soaking bathtubs, and offer DVD players and LCD TVs. Other amenities available to guests include fridges, microwaves and room service.
Hotel Cocoa offers 10 air-conditioned accommodations with DVD players and complimentary bathrobes. Guests can make use of the in-room fridges and microwaves.
Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
The front desk is open daily from 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3 PM - 9:00 PM. After-hours check-in is not available.
Check-out is at 10 AM.
Situated in the mountains, this hotel is 2 mi (3.2 km) from Lake Toya and within 12 mi (20 km) of Toyako Onsen and Showa-shinzan. Showashinzan Ropeway is 9.7 mi (15.5 km) away.
Yes, Hotel Cocoa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Cocoa cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.2
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car
Stayed 1 night in Jan 2020
5/5 Excellent
Verified traveller
Travelled with family, Travelled with family and small children
