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M Hotel

3.0 star property
Skiers find the perfect mountain getaway with easy access to Niseko Mountain Resort Grand Hirafu, where helpful staff ensure a relaxing hotel experience

Choose dates to view prices

Located near Niseko Mountain Resort Grand Hirafu, M Hotel offers a convenient mountain retreat. Travelers appreciate amenities like laundry facilities and free in-room WiFi. The helpful staff provides luggage storage and concierge services, enhancing the overall stay experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is AU$301
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Kutchan is home to M Hotel. Niseko Mountain Resort Grand Hirafu and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Kutchan travel guide
Map
170-145 Aza Yamada, Kutchan, Hokkaido, 044-0081

What's nearby

  • Perfect view at Hirafu #mountains #mountainsphotochallenge
    Niseko Mountain Resort Grand Hirafu
    1 min walk - 0.2 km
  • Cape Kamui , Hokkaido , Japan
    Niseko-Shakotan-Otarukaigan Quasi-National Park
    18 min walk - 1.6 km
  • Kutchancho Asahigaoka Ski Area
    10 min drive - 7.5 km
  • Niseko Annupuri International Ski Area
    15 min drive - 12.1 km
  • Niseko Hanazono Resort
    15 min drive - 9.1 km

Getting around

  • Kutchan Station
    8 min drive
  • New Chitose Airport (CTS)
    117 min drive

Restaurants

  • Tamashii
    1 min walk
  • Apero niseko wines and bar
    3 min walk
  • Elvis Kebabs
    1 min walk
  • Musu
    2 min walk
  • 七輪ジンギスカン ニセコ草庵
    1 min walk

About this property

M Hotel

Hotel near Niseko Mountain Resort Grand Hirafu
M Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A free local area shuttle, self-parking (surcharge) and concierge services
  • A lift, a vending machine and luggage storage
  • A front desk safe
Room features
All guest rooms at M Hotel include comforts, such as air conditioning, in addition to
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Parking on site (JPY 3,000 per night)
  • Limited on-site self parking

Things to do

  • Ski storage

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one way)
  • Self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

M Hotel Kutchan
M Kutchan
M Hotel Hotel
M Hotel Kutchan
M Hotel Hotel Kutchan

Frequently asked questions

Is M Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at M Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at M Hotel on 11 Mar 2026 start from AU$301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at M Hotel?

Self-parking is available for JPY 3000 per night.

What time is check-in at M Hotel?

Check-in begins at 3 PM.

What time is check-out at M Hotel?

Checkout is at 10 AM.

Does M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 35000 per vehicle applies.

Where is M Hotel located?

Situated in Kutchan, this hotel is within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu. Annupuri and Noasc are also within 3 miles (5 km).

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Reviews

M Hotel Reviews

8.8

Excellent

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 32 out of 55 reviews
Rating 8 - Good. 14 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

Reviews

10/10 Excellent

Naronksak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Amenities, property conditions & facilities
Great stay just thought could have been better with replacing towels and cleaning room. Didnt have room cleaned and had to ask for tkwels
Stayed 6 nights in Dec 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hot breakfast. helpful front desk
Stayed 3 nights in Dec 2024

8/10 Good

Ziv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice basic hotel, friendly staff

Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Stayed 5 nights in Feb 2024

10/10 Excellent

Shin Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Stayed 3 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the action - for better or worse

The M Hotel is right in the heart of Grand Hirafu. This is great if you want to party into the wee hours, walk to the resort, or dine at food trucks. This is not great if you want to sleep. Freddie's bar is two doors down and you can hear the bumping music and yelling patrons until from about 11pm - 1:30 am. Then, from 1:30-4am you hear wasted people hooting & hollering, falling, and even sledding down the icy & snowy street. We embraced the noise during this part of our trip, but just a heads up for future travelers. The breakfast is a western buffet with made to order eggs - which is a nice touch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phuoc

Liked: Cleanliness, amenities, property conditions & facilities
Room had a solid view of the mountain and a 10min walk to Grand Hirafu Base and a 2 min walk to the buses!
Stayed 2 nights in Jan 2026

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfy hotel close to ski areas.

Friendly staff who are very attentive to our needs. Good facilities and breakfast.
Stayed 3 nights in Dec 2017

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful to pick up and drop offs
Stayed 10 nights in Feb 2024

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Mar 2025

6/10 Okay

Juver

Over-priced

Don't expect too much! Most of the staff are under working holiday visa
Stayed 2 nights in Jan 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service
Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Stayed 11 nights in Jan 2024

10/10 Excellent

Hailin

Excellent location and very friendly staff! Highly recommended!
Stayed 6 nights in Feb 2026

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Decent breakfast, helpful staff and nice to have shuttle transfers. Note that rooms are not serviced during the stay.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent staff, special mention for Keith and Sam who went above and beyond.
Stayed 5 nights in Feb 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 stay

My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Stayed 4 nights in Feb 2020

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Stayed 4 nights in Feb 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niseko Stay

Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Stayed 3 nights in Jan 2020

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

'M'hotel where 'M' stands for mediocre.

Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was great with okay variety of menu etc. We had rented out skies, boots and poles and on the last day we were able to just leave the rental goods to the hotel securely and just leave the hotel as the staff managed to handle the return when a guy from the rental company picked up those goods.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good location. Not too far From food and mini mart. Definitely maybe five minutes walk to rental shop
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff were very friendly and helpful especially Stella. Daily breakfast was sufficient to fuel up for the ski slopes! Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for skiing

Stayed here twice now and highly recommend this hotel. Clean good-sized rooms for relatively good prices (not cheap, but reasonable compared to other Hirafu hotels of the same spec), lockable ski racks and kit storage lockers, great buffet breakfast, and free transfer service to the bus station on arrival and departure. Only approx 10 min walk from the nearest chairlift (in ski boots), and close to the main restaurants and bars in Hirafu. Rhythm ski rental shop (biggest rental shop in town) is a 5 min walk. One to watch - the road outside can get VERY icy and is on a hill, so cheap snow spikes come in useful.
Stayed 6 nights in Feb 2019