Highlands-Baywood Park Hotels, San Mateo

"Such kind staff took good care of my parents visiting for medical reasons. Thank you for being so kind and they loved the huge room and bathroom. They also couldn’t believe the robots! You helped make their visit the best it could be. "

"It was good "

"Clean room, nice staff, super convenient location, great price! "

"Great place and easy to get around. "

"Great location. Close to all attractions in downtown. Safe to walk early morning and night. Helpful and great customer services. Thank you."

"The room was super clean and updated amenities. Love this hotel. Hyatt is always a good choice! 👍 "

"Staff was very helpful and our room was so clean. This hotel is a hidden gem tucked away."

"Yes"

"Loved this hotel!!! 🥰 Due to being a rewards member, they automatically upgraded our view, gave us late 2pm checkout & $15 off our bill for eating in the restaurant!! 👍😃🙌 Very nice room!! ♥️ Bellmen were very helpful and kind. 🙏 Only complaints were that our room was right next to elevators, so more noisy. Would’ve preferred room further down. Also they charge $91 for valet parking which is not optional, so that adds a substantial amount to the bill. 🫤 Would stay again for sure though because it is such a great location for walking to Union Square and feels safe!!! ♥️♥️"