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"Everything about this hotel was excellent. The staff were exceptionally friendly and many spoke English. The breakfast buffet was a"

"breakfast menu was the best thing hotel has "

"Our stay at Hotel The Celestine Kyoto Gion was absolutely exceptional. From the moment we arrived, the experience felt refined, peaceful, and authentically Kyoto. The hotel is beautifully designed—modern yet deeply respectful of traditional Japanese aesthetics. The atmosphere is calm and elegant, and every detail feels thoughtfully curated. Our room was immaculate, comfortable, and incredibly quiet, making it the perfect retreat after exploring Kyoto. What truly sets this hotel apart is the service. The staff were gracious, warm, and attentive in the most genuine way. Every interaction felt sincere, and they went above and beyond to make our stay memorable. The location is also outstanding. Being in Gion meant we could easily walk to temples, charming streets, and wonderful restaurants while still returning to a tranquil sanctuary at the end of the day. The traditional touches—like the serene garden areas and the beautiful onsen bath—made the experience feel uniquely Japanese and incredibly relaxing."

"Fantastic, modern, clean property to kick off our Tokyo and Japan stay. The location is close enough to the action if you don’t mind walking or taking a short train ride and it’s very quiet. Would stay there again without hesitation. "

"All are excellent, I will come back!"

"The Gracery is an excellent choice for your visit to Tokyo if you want to be in the center of it all. Great location. Really nice rooms. Great amenities. Highly recommended "

"We booked this hotel for our last night in Japan after a two week trip. I thought this was going to be a luxury hotel based on the price and photos. I was wrong. The lobby is nice and the staff are attentive, but the room left a lot to be desired. It was like stepping back in time to 1995. The room was spacious, which was nice, but for the price I was expecting a more modern look and feel. It was clean enough, but everything was just old. The beds were also on the hard side. Overall, it was fine, it served its purpose, but was not worth the price tag. "

"This is an excellent choice for anyone visiting Tokyo and wants to have access to all corners of the city—through the Nishi-Shinjuku Station. The staff is very courteous and their buffet breakfast is exquisite. You will not be disappointed. "

"rude staff - not helpful "