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"Brilliant hotel. Rooms are clean, comfortable and great value. When i arrived i was greeted by "Da" who got me checked in, exchanged money for me with the going rate and he booked me a trip to Ninh Binh all in the space of 15 minutes. Nothing was a problem, it was a perfect stay"

"Absolutely wonderful. I stayed twice, on the beginning of my trip and when I returned to fly back to the US. The staff was amazing A special thanks to Ami who helped with check in and out both times and a very special thank you to Jelly who assisted on the concierge desk with many recommendations. I’m returning to the hotel March 2027. Thanks to all, especially Jelly!"

"The staff was lovely and the location was great. I did not feel the hotel was 5 star when compared to other 5 star hotels in the area. Our room was disappointing/not as expected which we voiced to the staff at check in and through a review after we checked out. The hotel manager reached out to apologize and corrected as best he could which I appreciated. Overall the experience was fine but I wouldn’t stay here again. "

"This hotel does not deserve it's current rating. It's unclean, looks nothing like the photos and "

"Staff here go above and beyond to make your stay absolutely perfect. Would stay here again in a heartbeat. "

"The staff. They were incredibly friendly and helpful and the nicest people you could meet. Location is great, breakfast was solid."

"The room was decent, it was kind of weird that there was a window out to the hallway and not to outside. Cleanliness was a 7.5/10. Decent for what you pay. Pretty good location "

"There was no room seevice and food during the day, except for breakfast. The gym was at a different hotel and impossible to work out in - small, humid, hot, no A/C."

"Clean room"