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Hanoi Royal Palace Hotel 2

4.0 star property
Travelers rejuvenate with spa treatments before savoring authentic local cuisine. Free WiFi helps plan adventures through historic Old Town's winding streets.

Choose dates to view prices

Near Hoan Kiem Lake, Hanoi Royal Palace Hotel 2 offers a peaceful stay with a breakfast buffet and Vietnamese dishes at its restaurant. Guests can enjoy spa services, browse the library, and benefit from free WiFi, dry cleaning/laundry options, and helpful multilingual staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
The current price is AU$70
includes taxes & fees
24 May - 25 May

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About this property

Hanoi Royal Palace Hotel 2

  • Upscale hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Hanoi Royal Palace Hotel 2 provides a free breakfast buffet, a terrace and a library. Treat yourself to a massage or other spa services. The on-site Vietnamese cuisine restaurant, Royal, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour business centre.
  • Other perks include:
    • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and concierge services
    • A front desk safe, a lift and multilingual staff
    • A reception hall, a 24-hour front desk and secured bike storage
    • Guest reviews give top marks for the dining options, breakfast and overall value
  • Room features
  • All guest rooms at Hanoi Royal Palace Hotel 2 have thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
  • Extra amenities include:
    • Memory foam beds and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and bidets
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, LED light bulbs and fridges

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 5 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi Royal Palace Hotel 2 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Royal Palace Hotel 2?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hanoi Royal Palace Hotel 2 on 24 May 2026 start from AU$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Royal Palace Hotel 2?

Valet parking is available for USD 25 per day.

What time is check-in at Hanoi Royal Palace Hotel 2?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hanoi Royal Palace Hotel 2?

Checkout is at noon.

Does Hanoi Royal Palace Hotel 2 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Hanoi Royal Palace Hotel 2 located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market and Hoan Kiem Lake. Red Moon Gallery and Hang Gai Street are also within 5 minutes. Hanoi Railway Station is 13 minutes by foot and Hanoi Long Bien Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 3530 out of 4450 reviews
Rating 8 - Good. 473 out of 4450 reviews
Rating 6 - Okay. 245 out of 4450 reviews
Rating 4 - Poor. 115 out of 4450 reviews
Rating 2 - Terrible. 87 out of 4450 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel location and all staff.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is located within walking distance of the Old Quarter.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Suzuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly & knowledgeable staffs, clean beddings, nice breakfast, and various tour programs are amazing!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Keigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here and felt comfortable from the very first day. The room was bright, cozy, and cleaned carefully every day.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay . The hotel staff are amazing, and its convenient location in the city center is perfect for exploring nearby attractions.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great choice for travelers looking for comfort and convenience.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and delicious. Room was clean. Not a fancy hotel but overall comfortable stay
Stayed 2 nights in May 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, very helpful, staff, a cozy and suprisingly quiet hotel given it's location in the bustling old quarter. A great location with so many good restaurants, coffee shops, museums, stores, markets, etc within walking distance. Would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, love the location
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with great service and a comfortable atmosphere. The room was well designed, clean, and had everything necessary for a pleasant stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful, definitely felt very well treated. The location is great and the rooms are spacious and comfortable.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

gudazz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Is in the very good location. The staff is friendly and I found my business trip in this hotel is very good. Thank you for bringing good memory this time with Hanoi.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful a friendly, and the rooms were clean & had great air conditioning. They did our laundry with one day turnaround and it was folded so nicely! Breakfast was great, and the location is good for walking or taking a short grab to major areas.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding in welcoming us and planning our trip. The location was sensational - right at the heart of Hanoi old quarter. The breakfast was varied and sumptuous.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for several days and honestly had a very comfortable experience from beginning to end. The staff were consistently friendly and welcoming, always greeting guests with a smile and ready to help whenever needed. My room was clean every day, the bed was comfortable, and the overall atmosphere of the hotel felt calm and relaxing. After spending hours outside exploring the city, it was always nice coming back to such a peaceful place. The location was also very convenient, with plenty of restaurants and attractions nearby. I would definitely stay here again on a future trip.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The room was clean, comfortable, and well-equipped, and the staff were friendly and always ready to help. The location was convenient for getting around the city. Overall, a pleasant experience and good value for money.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I enjoyed my stay here and wish to stay more .. the hotel is clean and the stuff and reception are amazing people .. once you check in you will get a brief overview and where to visit in Hanoi
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel and the location! The staff were the best and helped us with anything we needed with a big smile on their faces 😁 would 100% recommend mostly because of the nice staff and atmosphere
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I appreciated most about this hotel was how easy and stress-free everything felt. Check-in was fast, the room was exactly as expected, and the entire property was very well maintained. The staff made a strong impression on me because they were professional but still warm and approachable at the same time. I also liked how quiet the hotel was during the evenings, which helped me rest well every night. Small details like fresh towels, clean spaces, and helpful recommendations from the front desk really added to the experience. Overall, this hotel helped make my trip much more enjoyable.
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Majhi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very helpful and professional staff.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nicely appointed room with a view of the city. Amazing and friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Voracsetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here and felt comfortable from the very first day. The room was bright, cozy, and cleaned carefully every day. The hotel itself had a welcoming atmosphere that made it easy to relax after busy days walking around the city. I especially appreciated how attentive the staff were throughout my stay. They always seemed genuinely happy to help and made the experience feel more personal instead of overly formal. The location was another big plus because it made getting around very convenient. I would happily recommend this hotel to friends or family visiting the area.
Stayed 2 nights in May 2026
Verified

8/10 Good

Sharil

Liked: Cleanliness, staff & service, amenities
goo variety of breakfast. staff are always helpful
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was noisy as I had a balcony but perfect location. I slept well and great place to walk everywhere as a solo traveller. Would stay there again. Staff were friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I genuinely enjoyed my time at this hotel and felt very comfortable throughout the entire stay. From the moment I arrived, the staff were welcoming, patient, and always ready to assist with anything I needed. The room was clean, quiet, and well prepared, making it easy to relax after long days outside. I also appreciated how organized and peaceful the hotel felt overall, even during busier hours. The location was convenient, the atmosphere was pleasant, and everything worked smoothly from start to finish. It’s the kind of place that makes traveling feel easier, and I would definitely choose to stay here again in the future.
Stayed 4 nights in May 2026