Gillieston Heights Hotels, Maitland

"Nice place"

"We were pleased to be upgraded to a one bedroom suite and we each also received a complementary welcome drink. The staff at Chateau Elan were wonderful as were the restaurant and golf staff at The Vintage. The unit was spacious, clean, well equipped and very comfortable. We would rate this establishment and especially its staff as 5 stars plus! Needless to say, we would highly recommend as stay at Chateau Elan as well as the restaurant and golf at The Vintages."

"Ok"

"First look at the room there was dirt on the bed like outside ground dirt like something was placed there that was previously on soil Next there was a half eaten fruit salad in the fridge .the bathroom didn't appear clean there was spiderwebs in each corner of the bathroom The aircon is broken like plastic broken of The tv ...first of all the remote only turned the tv off and on that's it .the tv picture was sooo bad going funny colours and clearly not watchable The real disappointment was still to come with breakfast the next morning You couldn't call it that it was terrible the service none existing we asked for coffee the lady in charge said there is the urn of hot water and the same awful coffee satchels we have in the room and a jug of milk .just to then discover they had a proper coffee machine but she was to lazy to use it No butter no bred no toast we left even that we had booked for 2 nights just awful "

"Didnt use pool. Room was so noisy with traffic noise we found it hard to sleep. Only light curtains on windows and room was right at back of hotel close to a main road."

"Yes"

"Very comfortable stay close to everything we needed will stay again when in this area."

"The retreat was very private and secure. Staff were very friendly "

"Really great hotel, friendly staff and overall fantastic stay for my wife and I."