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Quest Frankston

Photo gallery for Quest Frankston

Featured image
Outdoor pool
Balcony
Balcony
LED TV

Overview of Quest Frankston

Quest Frankston

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
377 Nepean Highway, Frankston, VIC, 3199

Explore the area

  • Popular LocationFrankston Beach6 min walk
  • Popular LocationForeshore Reserve12 min walk
  • Popular LocationFrankston Arts Centre14 min walk
  • AirportMelbourne, VIC (MEB-Essendon)53 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Quest Frankston is near a metro station and near the beach. Looking to enjoy an event or a match while in town? See what's going on at Cranbourne Racecourse. Spend some time exploring the area's activities, including hot springs. Guests love the hotel's quiet location.

What's nearby

  • Frankston Beach - 6 min walk
  • Foreshore Reserve - 12 min walk
  • Frankston Arts Centre - 14 min walk
  • Seaford Beach - 3 min drive
  • Seaford Pier - 4 min drive

Getting around

  • Melbourne Leawarra Station - 4 min drive
  • Frankston Station - 12 min walk
  • Melbourne Airport (MEL) - 57 min drive

Restaurants

  • Ginseng - 5 min walk
  • Kasturi Indian Restaurant - 5 min walk
  • Healthy and Natural Foods - 6 min walk
  • Bobo's Diner Frankston - 7 min walk
  • B'Artiste - 8 min walk

About this property

Quest Frankston

4-star Melbourne hotel in Frankston, near Frankston Arts Centre
An outdoor pool, conference space and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. All 66 rooms boast deep soaking bathtubs, and offer free WiFi and living rooms. Dining areas and microwaves are standard, as are LED TVs with cable channels. Limited housekeeping is available.
Quest Frankston offers 66 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. This accommodation offers separate living rooms. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 12.50 per person

Things to do

  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (161 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Microwave

More

  • Desk
  • Iron/ironing board
  • Phone
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 12.50 per person (approximately)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quest Frankston Apartment
Quest Frankston
Quest Frankston Hotel
Quest Frankston Frankston
Quest Frankston Hotel Frankston

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 81 out of 241 reviews
5 - Excellent 34%
Rating 4 - Good. 108 out of 241 reviews
4 - Good 45%
Rating 3 - Okay. 29 out of 241 reviews
3 - Okay 12%
Rating 2 - Poor. 16 out of 241 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 241 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checkin was fine. The first apartment we had, the king bed (2 twins pushed together) one bed was indented in and would not make a
Stayed 2 nights in Apr 2021

3/5 Okay

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Not the best Quest.
The good: Bed was super comfy, easy after hours chevk in and check out. The bad: My blind fell off leaving me with no privacy, there was black mould behind my shower sceen and hand and gibgwrpronrs all over the walls near the shower and toilet.
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place. Spacious 2 bedroom apartment. Unfortunately beds were not particularly great - the two mattress put together for the queen of different heights and quality so not a great sleep.
Stayed 2 nights in Mar 2021

2/5 Poor

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Easy check in, friendly staff. Easy close parking to my room. Asthetically the room was nice, had a one bedroom apartment, nice out look to the park, large lounge and bedroom. Good location and quiet. Considering covid and just general hygiene there was no detergent, no hand soap, no sanitiser in the room. I wiped every surface before use and it was disgusting, think they just make the bed and empty bins because the place was dirty.
Stayed 1 night in Mar 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2021