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"Unfortunately it wasn’t a great stay. Our room was not serviced for two of the four days, despite asking for it. In addition, the outdoor pool was closed for the duration of the stay despite being advertised on booking and was one of the reasons the hotel was booked. Breakfast was good but has an awkward system where a credit is allocated and if it’s exceeded it’s charged to your room, could be better. "

"Great locations, staff, and clean room. Although there’s no fridge and there was constant noise from the air duct. "

"Parking was easy and cheaper than street parking so that was a place close to every thing only problem was our toilet in the room kept making noise and the 23 floor had a wet almost mildew smell and the air conditioning in the room could be better especially for the price per night rooms was hot and muggy also would of liked to use the balcony hate that it’s there and we can’t access it maybe have guests sign a wavier to use the balcony’s "

"Air conditioning did not work and was the loudest A/C I’ve ever heard in my life! Hot water didn’t work until maintenance came up and the bed was sunken in the middle. Stay away from this hotel!!!!"

"yes foods are fresh and good"

"Great Horel, located in the middle of Chicago. Everything was local and we had a great time."

"It was a beautiful hotel and the bed was comfortable. Perfect for the time we were in Chicago."

"Great location. Clean room. Friendly staff. Pool was kinda chilly. But that’s the only little criticism "

"Clean room and Staff. Both AMAZING! Location. Fantastic! Parking. Wonderful! This is my new go hotel when visiting Chicago!"