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Overview of Congress Plaza Hotel

Photo gallery

Featured image
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Congress Plaza Hotel

3.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationColumbia College Chicago1 min walk
    Popular LocationMuseum of Contemporary Photography1 min walk
    Popular LocationAuditorium Building and Theatre2 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Suite, 1 King Bed, Lakeside

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Accessible

    Room amenities

    • 23 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 King Bed, Lake View

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Lake View

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Family Suite

    3.6/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details

About this area

Chicago

Located in Chicago's The Loop neighbourhood, Congress Plaza Hotel is in the city centre and near a metro station. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Harrison Station is 5 minutes on foot and Harold Washington Library Station is 6 minutes.
Popular Location

What's nearby

  • Columbia College Chicago - 1 min walk
  • Museum of Contemporary Photography - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Spertus Institute of Jewish Studies - 2 min walk
  • Fine Arts Building - 3 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • Tavern Tap — 1 min walk
  • Tavern Tap — 1 min walk
  • Mercat a la Planxa - 3 min walk
  • Kitty O'Shea's - 4 min walk
  • Corner Bakery - 4 min walk

About this property

Congress Plaza Hotel

3.5-star Chicago hotel in The Loop, walk to Millennium Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and a business centre. All 870 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).
Congress Plaza Hotel offers 870 forms of accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 46.00 per night; includes in/out privileges)
  • Valet parking on site (USD 52.00 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (50000 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Hand-held showerhead
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)
  • Self-parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Congress Plaza Hotel and receive a full refund?
Yes, Congress Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Congress Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Congress Plaza Hotel?
As of 7 Mar. 2021, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 8 Mar. 2021 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Congress Plaza Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Congress Plaza Hotel?
Self-parking is available for USD 46.00 per night. Valet parking is available for USD 52.00 per night.
What time is check-in at Congress Plaza Hotel?
Check-in is from 3:00 PM - 5:00 AM. Early check-in is available for a fee of USD 49.00 (subject to availability).
What time is check-out at Congress Plaza Hotel?
Checkout is at noon. Late checkout is available for USD 59.00 (subject to availability).
Where is Congress Plaza Hotel located?
Located in The Loop, this hotel is steps away from Columbia College Chicago, Museum of Contemporary Photography and Auditorium Building and Theatre. Fine Arts Building and Buckingham Fountain are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.
3.7
Good
Rating 5 - Excellent. 1286 out of 4922 reviews
5 - Excellent 26%
Rating 4 - Good. 1895 out of 4922 reviews
4 - Good 39%
Rating 3 - Okay. 992 out of 4922 reviews
3 - Okay 20%
Rating 2 - Poor. 468 out of 4922 reviews
2 - Poor 10%
Rating 1 - Terrible. 281 out of 4922 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for what we needed it for, which was pretty much just coming in at night and resting for the next day. Downsides- walls were very thin so every night we heard other guests talking outside their rooms at 3/4 AM. We had to request for trash removal/towels since they only do housekeeping after 3 nights but they never came.
Stayed 3 nights in Feb 2021

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The history of the hotel was why we stayed there. Very interesting past.
Stayed 2 nights in Feb 2021

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Amazing location, however it is quite run down and could be taken better care off. Staff isn’t the friendliest
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming to the congress. Close to many attractions and beey good restaurants.
Stayed 1 night in Feb 2021

1/5 Terrible

Travelled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Very nice lobby and public areas. There was a tablet in the lobby that let us know about a pizzeria down the street. In regards to the room itself, it was decorated nicely and a simple room with two double beds, but the heat was unbearable. The heating and cooling unit located inside the room did not function properly. The beds had some nice lights on the headboards which were enjoyable. When it came to breakfast the next morning, the experience was overall disappointing and not what we expected to see after paying for this hotel. The "continental breakfast" was merely snack foods with no real sustenance and the wait staff was not the nicest, patient, or efficient. Overall, very beautiful hotel with a nice bathroom and room, but everything is not as picture perfect as it may seem in photos. We will be looking for a new hotel to stay in during our next visit to chicago.
Stayed 1 night in Feb 2021

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