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"We stayed at The Victoria Hotel for three nights during our trip to Melbourne, and unfortunately the experience was disappointing. The check-in process was poor. There was no reception staff available, so we had to complete the check-in ourselves using a machine in the lobby. We requested two key cards, but the machine only issued one. No one welcomed us or provided any information about the hotel facilities such as breakfast hours, the pool, or other amenities. Considering the price we paid, the room did not meet expectations. The overall service also felt quite casual. The staff were not particularly friendly or professional, and the atmosphere felt more like a roadside motel than a hotel located in the heart of Melbourne. The only positive aspect of this hotel is its location, which is very convenient. Unfortunately, based on this experience, I would not choose this hotel again on my next visit to Melbourne."

"Loved our stay .. very nice facilities.. "

"Great location, friendly staff Ana great breakfast, "

"Excellent services from reception to departure. Many thanks to Rosy and Elliot."

"Staff were amazing "

"A perfect location to use trains,trams,shopping, restaurants etc,everything at your finger tips"

"We got lucky and stayed here several months after they opened. The hotel is exactly what you would expect of a good quality hotel in terms of style, amenities, cleanliness, and staff! Highly recommend!!! "

"great access from airport"

"Great property in good location. "