- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent definitely coming back. Just wish they didn’t charge for the use of the washing machines.
Stayed 4 nights in Dec 2019
Photo gallery
Guest reviews
Very good
998 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Restaurant
Business Services
Parking Available
Bar
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
15-21 Therry Street, Melbourne, VIC
Explore the area
Queen Victoria Market4 min walk
Melbourne Central8 min walk
Royal Exhibition Building11 min walk
Melbourne, VIC (MEL-Tullamarine)25 min drive
Choose dates to view prices
Two Bedroom Apartment
Photos of Two Bedroom Apartment
Two Bedroom Apartment
4.4/5 guest room ratingMore detailsRoom amenities
- 56 sq m
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 5Max children: 3
Room details
1 Queen Bed and 2 Single Beds
56 square metres m2
Layout – 2 bedrooms, dining area and sitting area
Internet – Free WiFi
Entertainment – 32-inch TV, cable channels and iPod dock
Food & Drink – Kitchenette with full-sized fridge/freezer, microwave, cookware/dishes/utensils and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – In-room childcare, twin sofa bed and safe; rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Roll-in shower, braille signage, wheelchair accessible, grab bar in shower, visual fire alarm and bathroom emergency pull cord
Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Double Room, Multiple Beds
Photos of Standard Double Room, Multiple Beds
Standard Double Room, Multiple Beds
4.6/5 guest room ratingMore detailsRoom amenities
- 22 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed and 1 Single Bed
22 square metres m2
Internet – Free WiFi
Entertainment – 32-inch TV, cable channels and iPod dock
Food & Drink – Fridge and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Access to in-room child care, safe and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Roll-in shower, braille signage, wheelchair accessible, grab bar in shower, visual fire alarm and bathroom emergency pull cord
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 1 Queen Bed
Photos of Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 23 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
23 square metres m2
Internet – Free WiFi
Entertainment – 32-inch TV with cable channels
Food & Drink – Fridge and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Access to in-room child care, safe and iron/ironing board; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Roll-in shower, braille signage, wheelchair accessible, grab bar in shower, visual fire alarm and bathroom emergency pull cord
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityOne Bedroom Apartment
Photos of One Bedroom Apartment
One Bedroom Apartment
4.5/5 guest room ratingMore detailsRoom amenities
- 36 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
36 square metres m2
Layout – Bedroom, dining area and sitting area
Internet – Free WiFi
Entertainment – 32-inch TV, cable channels and iPod dock
Food & Drink – Kitchenette with fridge, microwave, cookware/dishes/utensils and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – In-room childcare, twin sofa bed and safe; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible, low-height bed, grab bar near toilet, wheelchair-width doorways, visual fire alarm, braille signage, bathroom emergency pull cord and roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Melbourne
In the city centre and near a metro station, ibis Melbourne Hotel and Apartments is in an area with good shopping. Royal Exhibition Building and Princess Theatre are cultural highlights, and travellers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Our guests appreciate the hotel's central location.
What's nearby
- Queen Victoria Market - 4 min walk
- Melbourne Central - 8 min walk
- Royal Exhibition Building - 11 min walk
- Carlton Gardens - 11 min walk
- Bourke Street Mall - 12 min walk
Getting around
- Melbourne Central Station - 7 min walk
- Flinders Street Station - 18 min walk
- Melbourne, VIC (MEL-Tullamarine) - 23 min drive
Restaurants
- Ibis Kitchen Restaurant — 1 min walk
- Flinders Lane - 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: AUD 27 per day
- Limited parking spaces
- Parking height restrictions apply
- Return airport shuttle (surcharge) from 6:00 AM to 6:30 PM
- Airport shuttle at scheduled times
Food and drink
- 1 restaurant
- 1 bar
- Free daily reception
- Coffee/tea in a common area
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Front-desk safe
- Newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Hindi
- Italian
- Spanish
Business services
- 24-hour business centre
- Computer station
- Meeting rooms
- Conference centre (3988 square feet of space)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Braille signage
- Handrails in hallways
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Climate control (air conditioning)
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- 32-inch TV
- TV/satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Soundproofing
- Window screens
Policies
Check-in
Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6:00 AM to 6:30 PM
Fees may apply; contact the property in advance to get details
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 50.00 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: AUD 39 per person (roundtrip)
- Airport shuttle fee per child: AUD 39 (roundtrip), (from 1 to 12 years old)
- Self-parking fee: AUD 27 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
ibis Melbourne
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.0
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jems in the City
Great location right in the heart of Queen Victoria Market an shopping district. Many choices of restaurants, mall and markets are within walking distance.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities
Overall is fine. But I think bottle of mineral water, tooth brush and shower cap will be the basic thing should have in the room. Location is good.
Stayed 7 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with small frig, didn't seem to get cold, had it look at, was told that was as good as it gets.
Stayed 5 nights in Mar 2020
- Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Mar 2020
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