Quest NewQuay

Photo gallery for Quest NewQuay

Primary image
Terrace/patio
43-inch LCD TV with cable channels, Netflix, iPod docking station
43-inch LCD TV with cable channels, Netflix, iPod docking station
43-inch LCD TV with cable channels, Netflix, iPod docking station

Overview of Quest NewQuay

Quest NewQuay

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Outdoor space
  • Barbecue grill

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out
Map
26 Caravel Lane, Docklands, VIC, 3008

Explore the area

  • Popular LocationThe District Docklands4 min walk
  • Popular LocationO'Brien Group Arena8 min walk
  • Popular LocationMarvel Stadium10 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)18 min drive

Choose dates to view prices

Studio Executive

  • 32 sq m
  • Studio
  • 1 bathroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

One Bedroom Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About this area

Melbourne

Quest NewQuay is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is near a metro station. Collins Street and Queen Victoria Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Carlton Gardens and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at O'Brien Group Arena or Marvel Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • The District Docklands - 4 min walk
  • O'Brien Group Arena - 8 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Convention and Exhibition Centre - 6 min drive
  • Queen Victoria Market - 7 min drive

Getting around

  • North Melbourne Station - 15 min walk
  • Spencer Street Station - 17 min walk
  • Melbourne Airport (MEL) - 18 min drive

About this property

Quest NewQuay

4-star Melbourne aparthotel in Melbourne Central Business District, near The District Docklands
This aparthotel features a 24-hour fitness centre, a rooftop terrace and a 24-hour business centre. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a coffee/tea maker and free tea bags/instant coffee, and other amenities include a furnished balcony and an iPod docking station. Weekly housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with premium cable channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Languages spoken

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Off-site parking within 164 ft (AUD 16 per day)

Family friendly

  • Free cot/infant bed

Food and drink

  • Fridge
  • Hob
  • Microwave
  • Electric kettle
  • Cleaning supplies
  • Toaster
  • Coffee/tea maker
  • Free tea bags/instant coffee
  • Freezer

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 55.0 per night

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable service
  • Netflix
  • Streaming services
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Terrace
  • Barbecue
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Conference space

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • Near a train station
  • Near outlet shopping

Things to do

  • 24-hour fitness centre
  • Casino nearby

Safety features

  • Smoke detector

General

  • 221 rooms
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: AUD 16 per day (164 ft away)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 181 out of 289 reviews
5 - Excellent 63%
Rating 4 - Good. 71 out of 289 reviews
4 - Good 25%
Rating 3 - Okay. 15 out of 289 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 289 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 289 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed there was limited parking available. I previously recorded my car registration at check expecting a designated car park. in but they then told me no parking was available, to park in public car park which was actually full, taking 35 minutes to finally park The room was good but not overall this was definitely overpriced.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Great property to stay at, rooms are very clean a little on the small size. The only thing that was disappointing is that the rooms are only serviced once a week not daily.
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent property and location. Clean and modern rooms and very nice staff.
Stayed 1 night in Mar 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were lovely and welcoming!
Stayed 1 night in Mar 2022

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2022