El Pedregal Hotels, Playa del Carmen

"Xcaret Arte exceeded every expectation. The food and drinks were consistently excellent—high quality, well-prepared, and abundant throughout the stay. What truly sets this resort apart, though, is the staff. The hotel team, the transportation crew, and every single staff member at the affiliated Xcaret parks were exceptional: professional, friendly, attentive, and genuinely proud of what they do. Transportation was seamless and well-organized, making it incredibly easy to enjoy the parks without stress. The entire experience felt thoughtful, immersive, and first-class from start to finish. I highly recommend Xcaret Arte and am already looking forward to returning soon."

"Everything perfect! Staff wonderful and attentive, food fabulous, rooms clean with everything you need delivered. "

"All the servers at the buffet were amazing! The room was always cleaned, towels replaced. All the staff were so friendly and accomodating!"

"Yes rooms are very clean, the entire resort is clean. I had an issue with the shower faucet and it was fixed immediately. Staff very polite. Plenty of bottled water available. Restaurant service slow which should be expected in Mexico,so be prepared to slow down. The Presidente is wonderful!!"

"Great staff, great food, great room, and great energy, even tho the girl should have one the twerk contest."

"yes"

"Spa has a very nice aerea"

"Clean, beautiful, great amenities and super friendly staff! "

"The rooms were very clean. The property is well maintained. I would recommend this resort to a friend."