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"The cleanness of the room, and topnotch customer service"

"The water play and swimming pool is the highlight of our trip, my daughter love playing with water. "

"Clean room, bar drinks are great. Breakfast buffee is really bad, definitely need more options than just the powdered scrambled eggs"

"We booked a twin room on Hotels.com but when we arrived at our room, it was one king bed. The twin bed information was not passed on to the hotel. However, the staff were so accommodating, with no fuss they brought the new room key to us and showed us to the new, upgraded accommodation (a 2 bedroom apartment) which made our stay very comfortable. Thank you Oaks Cypress Lakes Resort."

"We alwbecause the staff are very friendly and helpful. "

"The service was excellent "

"Very friendly staff, comfortable room, comfortable bed, excellent breakfast. A very nice place to stay."

"Room was clean and well presented. Beautiful scent throughout the entire hotel. All the staff were friendly and attentive that I came across. All the staff were also very attractive. "

"One of the most comfortable beds I have ever slept in "