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"The aircon was noisy. There was an unpleasant urine-like smell. You can hear the noise from the streets (we were at the second floor). Building looks old - needs major renovation. Staff was nice and generous with providing bottled water. Great location - near the Santa Monica pier and beach and to restaurants and shops. "

"Check-in experience was great and the staff was friendly. Shower had the least amount of pressure we've ever experienced at a hotel of any sort. It also sprayed from all different angles, getting the bathroom floors wet. :( Although we tried to tighten the shower head, nothing seemed to help. Bedroom was spacious, clean, beds and pillows were comfortable. If we stayed again, I'd call ahead and make sure the shower in my room is going to be working better."

"Loved the Fairmont! Mateo was the front desk receptionist was absolutely fabulous! He was kind & accommodated my friends and I. He provided us excellent recommendations and tips for Santa Monica area."

"Este Hotel es muy tranquilo, limpio y cómodo."

"Friendly staff, great location for Universal Studios visit. Very convenient Dennys in the same complex."

"Room was clean, though there was quite a bit of animal hair on bathroom surfaces. Property was clean and parking was okay."

"The stay was pleasant. We were on the go most the time. Location was good for the parties we came to see. Breakfast was perfect for the get up and go agenda we had. The only down side was the water pressure in the bathroom sink in #437."

"Clean room and staff were friendly"

"Clean room! Breakfast was just pastries, fruit, coffee, and yogurt. Staff were very friendly."