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"Great staff."

"Great location for art museums and galleries. Loved having the Thames walking path at our doorstep!"

"Yes, breakfast was great. "

"Great stay!"

"Hotel was nice, staff were ok. Room was clean and tidy. I had an issue and it took a while to fix. Downside no A/C so had to sleep with the window open which was noisy. "

"The hotel is at a good location, a short walk to the “Tube” and easy to get to sites. The furnishings were dated and worn. The front of the bath tub was loose and the bathroom faucet dropped. I had a window with a nice view of the Tower Bridge. Overall the room seemed clean and the beds comfortable. The concierge gave us 2 universal outlet adapters with a $5 deposit for each"

"Staff were overwhelmingly helpful noting too much trouble .Khalid the night manager was especially helpful. One point of dissatisfaction was the fixed shower and hot water was quite cool"

"Overall service was good but staff attitude was average and the aircon in the room did not work. It was a warm day and the aircon did not work at all and we had to change rooms."

"This is a lovely hotel in a fantastic location. Clean and spacious rooms. Very large and comfortable beds with lovely big TV. Amazing shower and also a big bath. We stayed in a room overlooking the atrium so had no natural light which was strange. The lighting in the room made it difficult to put your makeup on. The toiletries were empty near the bath and were not topped up. Could do with a plug for phone charger near the bed and plug for hairdryer near the dressing table. Minor details as overall was a lovely stay in a very comfortable room."