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"All the staff at the lounge were amazing great service "

"Amazing location, beautiful hotel, and a great stay overall. Everything from the ambiance to the comfort made the experience truly enjoyable. Highly recommended! "

"We came here for my husband's birthday. The staff"

"Everything is satisfied."

"Very nice hotel and friendly staff"

"Best place in Malaysia!!"

"We visited 13 years ago and found it incredible then. This time around it felt tired, the pool and bar didn’t seem like it had been touched in that time and the room was smaller than we remember. We loved KL and the location was great but we probably won’t return. "

"Temperature set at comfortable and everything is spotless. Coffee House was OK but nothing to qrite hone about"

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "