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"Excellent Customer Service "

"Beautiful hotel with very helpful staff, less than 10min walk to KLCC"

"The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,"

"It was such a memorable experience for our family of 5. Their staff were helpful and friendly. The dining experience was great and the room was exceptional and clean. They offer free shuttle to KLCC and Publica shopping malls. I would highly recommend Hyatt Regency KL. "

"Great stay"

"Spacious and clean.. nice location "

"Very nice and convenient hotel"

"Nope"

"We were impressef with the hotel from the minute we stepped in. Frahana at reception was friendly and also offered tips on sightseeing. We told her we were checking out at 4am and no time for breakfast. She was kind to organise a packed breakfast for us. Our room was large and spacious and Hafizullah and Rahul cleaned our room and it looked clean. They even got the bed ready at night. Suiab at the resturant made time each day to chat and check how our day went with sightseeing. This made us feel like family and cared for. We enjoyed the range of foods at the breakfast buffet. The entire hotel staff were friendly and super efficient. It was handy having the hotel attached to the Pavillion mall to have meals. Will definitely stay there again if in Malaysia."