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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
999 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationKuala Lumpur Convention Centre4 min walk
Popular LocationSuria KLCC Shopping Centre5 min walk
Popular LocationPetronas Twin Towers6 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Choose dates to view prices

  • Deluxe City View Room King

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsDeluxe City View Room King
  • Deluxe City View Room Twin

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsDeluxe City View Room Twin
  • Club Deluxe, Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsClub Deluxe, Room, 1 King Bed, City View
  • Deluxe Park View Room King

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsDeluxe Park View Room King
  • Club Park View Room King

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsClub Park View Room King
  • Club Room, 1 King Bed, View (Twin Towers View)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsClub Room, 1 King Bed, View (Twin Towers View)
  • Twin Towers View Room King

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsTwin Towers View Room King
  • Suite, 1 King Bed (Park)

    Room amenities

    • 82 sq m
    • Sleeps 2
    More detailsSuite, 1 King Bed (Park)
  • Club Suite, 1 King Bed

    Room amenities

    • 165 sq m
    • Sleeps 2
    More detailsClub Suite, 1 King Bed
  • Room, 2 Single Beds (Twin Towers View)

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsRoom, 2 Single Beds (Twin Towers View)
  • Mandarin, Room, 1 King Bed

    Room amenities

    • 82 sq m
    • Sleeps 2
    More detailsMandarin, Room, 1 King Bed
  • Deluxe Park View Room Twin

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsDeluxe Park View Room Twin
  • Executive Room, Park View

    4.4/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 2
    More detailsExecutive Room, Park View
  • Club Room, 2 Single Beds, View (Twin Towers View)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsClub Room, 2 Single Beds, View (Twin Towers View)
  • Executive Room, 1 King Bed, Park View (Club Executive King)

    Room amenities

    • 48 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Park View (Club Executive King)
  • Executive Apartment, 2 Bedrooms

    Room amenities

    • 130 sq m
    • Sleeps 4
    More detailsExecutive Apartment, 2 Bedrooms
  • Executive Apartment, 2 Bedrooms (Premium)

    Room amenities

    • 130 sq m
    • Sleeps 4
    More detailsExecutive Apartment, 2 Bedrooms (Premium)
  • Executive Apartment, 3 Bedrooms

    Room amenities

    • 152 sq m
    • Sleeps 6
    More detailsExecutive Apartment, 3 Bedrooms
  • Club Deluxe, Room, 2 Single Beds, City View

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsClub Deluxe, Room, 2 Single Beds, City View
  • Presidential Suite, Multiple Beds

    Room amenities

    • 320 sq m
    • Sleeps 4
    More detailsPresidential Suite, Multiple Beds

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Mandarin Oriental Kuala Lumpur is in the city centre and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Don't miss Aquaria KLCC.
View map
Popular Location

What's nearby

  • Kuala Lumpur Convention Centre - 4 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Aquaria KLCC - 6 min walk
  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 8 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 51 min drive

About this property

Mandarin Oriental Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 632 rooms boast deep soaking bathtubs, and offer free WiFi and iPod docking stations. Separate sitting areas and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Mandarin Oriental Kuala Lumpur offers 632 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 36 per day
  • Electric car charging station
  • Limited parking spaces
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 110 for adults and MYR 55 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 99.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 110 for adults and MYR 55 for children (approximately)
  • Valet parking fee: MYR 36 per day
  • Rollaway bed fee: MYR 99.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Mandarin Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Kuala Lumpur and receive a full refund?
Yes, Mandarin Oriental Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does Mandarin Oriental Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 2:00 PM.
What time is check-out at Mandarin Oriental Kuala Lumpur?
Checkout is at noon.
Does Mandarin Oriental Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Aquaria KLCC and Petronas Twin Towers. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mi (2 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

Guest reviews

Overall score and ratings for Mandarin Oriental Kuala Lumpur

4.7
Exceptional
5 - Excellent
771
4 - Good
168
3 - Okay
36
2 - Mediocre
13
1 - Poor
11
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The photo of the hotel online is totally different from reality. The hotel is way more older and got a musky smell. The lobby smells like cigarrette smoke. The room we had smells like old folks home and moldy. The toilet is superrrr dirty. The bath tub got some nasty dirt and the shower tiles are super moldy. So dissapointing. The service is super slow. Check in is way slower. There's some weird blood stain on the wall that was never cleaned. The pillow cases doesn't smell fresh smells like it was sweaty smell. Hope they will fix all these. Will not return to this hotel tho for the price you pay you get lower quality. For positive note, breakfast is good in the lobby area. Room service food is way more expensive than four seasons but not as good.

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We couldn't have picked a better hotel. Firstly the location is ideal, and the views from the room were breathtaking. I don't usually write reviews for hotels but feel compelled to this time becuase of the service we recieved. The concierge in particular was really helpful, from local recomendations to arranging taxis, they recommended all the best tips you'd need for your stay in KL. If i'm ever back in KL i know where I'll be staying.

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very conveniently located next to KLCC. Stayed in a room with gorgeous unobstructed view of KLCC. Tip-top service. Tasteful decor. Good breakfast. Nothing to fault.

Stayed 1 night in Dec 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020